Trainee Customer Support Technician

Our client is a ‘Great Places to work’ 2024 medium sized company winner! With lots of other awards they truly rank as one of the best places to work for in the North West. They are a leading HR Software business committed to delivering outstanding customer service, they continuously strive to provide their clients with a superior way to attract, engage, recruit, hire, and retain top-tier talent.

Position: Trainee Customer Support Technician

Location: Warrington Office - WA5 8WD

Type: Full-Time

Salary: £20,000.00 - £26,000.00 + Benefits

Award-Winning Culture: our client has been recognised for its excellence in both product innovation and workplace environment. Join a team that's passionate about what they do and values your contributions.

Training and Development: As a Trainee Customer Support Technician, you'll receive comprehensive training on our processes, products, and services. We invest in your success, expecting only a can-do attitude, problem-solving motivation, and a collaborative team spirit in return.

Flexibility and Trust: Work from our modern Warrington office or enjoy the flexibility when needed. We trust our employees to deliver exceptional results.

Positive Team Culture: Join a close-knit, high-performing team with a culture defined by positivity, friendliness, helpfulness, openness, and transparency. You'll be part of an environment where problem-solving, client support, and task completion are celebrated.

What We're Looking For:

Attention to Detail: Work at a fast pace with an acute attention to detail, always striving for excellence.

Excellent Communication Skills: Strong written and verbal communication skills are essential for success in this role.

Strong IT Skills: Microsoft Office and generally tech-savvy.

Continuous Improvement: Be open to finding better ways of working and supporting our customers.

Problem-Solving Enthusiast: The key to success in this role is a genuine love for problem-solving, helping clients and colleagues alike.

Perks and Rewards:

Engagement Matters.. Engaged employees deliver exceptional client solutions. Enjoy discounted perks, regular team rewards, and exciting business events as part of our vibrant culture.

Apply Now:

If you're seeking success, aiming to make a difference, and want to be part of a stable, growing, and developing business where you can thrive, apply now to become our Trainee Customer Support Technician. Let's see if we're a perfect match!