Training & Competency Manager

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Do you love to empower others by teaching them new skills and expanding their knowledge? An exciting opportunity has arisen for a professional from within the insurance sector, to join a welcoming, professional and highly skilled training team.

As an international organisation, we have access to a wide range of tools to help you deliver your core objectives. Your role is to increase our talent offering and improve the skill sets within our business. As the segway between HR and the operational part of our business; you are an ambassador for ethical conduct and appropriate behaviour.

• Provide training on a variety of insurance subjects to our new and existing colleagues.
• Deliver sessions within our dedicated learning framework.
• Assess the needs of our business and deliver effective training aimed appropriately at your audience.
• Ensure continuous improvement and development for success planning where applicable.
• Support with the development of training material to ensure it is relevant, up to date and coincides with our operating systems.
• Oversee the induction of new colleagues, ensuring they receive a thorough introduction to our business, insurance and regulatory matters.
• Proactively manage your own workload between training sessions.
• Develop colleagues by running workshops as required as part of continuous improvement.
• Collate session feedback and determine the support arrangements needed to facilitate smooth delivery.

• Knowledge of general insurance is essential, along with a consistent track record of delivering against deadlines within a regulated, measurable framework.
• Experience in delivering strategic feedback, coaching experience gained in a commercial setting.
• Adept at handling complex relationships, using influencing and mediating techniques as appropriate. The highest degree of ethics and integrity in client focus.
• Demonstrated rapport-building experience, outstanding interpersonal skills with credibility at all levels.
• Strong presentation skills comfortable interacting and presenting to colleagues or senior management.
• Problem-solving mind-set keen to develop creative approaches and solutions.
• Flexible approach to scheduling and delivery to accommodate the needs of the business
• The ability to travel in the UK – circa 25% of the time
• Eligible to work in the UK
• Ideally experience of using Acturis software
• Ideally experience of using CDL software

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.