Transport Administrator

Transport Administrator

Location: Sittingbourne

Salary: £26, 000 PA

Work Schedule: Monday -Friday; 08:00 - 17:00

Benefits: Excellent Discount on Company Products, Increased Holiday with Long Service, Healthcare

Company description

Connect Personnel are working on behalf of a long-standing client who are looking for an Experienced Transport Administrator for their site in Sittingbourne. Established in 1973 as a small family run business has grown to become the leading British based designer, manufacturer and worldwide distributor of furniture, home de´cor and accessories, committed to offering the complete home furnishings solution.

Experience & Responsibilities

An exciting opportunity had arisen within our Transport team for an Administrator to assist with our increasing customer base.

The Role Will Involve

• Working within a transport office to assist with the co-ordination of a team that delivers throughout the UK
• Assisting with ensuring the drivers are on the road as quickly and efficiently as possible (issues are resolved promptly and appropriately)
• Communicating with customers and drivers in a professional manner to resolve issues with deliveries/delivery timescales, to ensure customer satisfaction is met and improved
• Liaising with internal departments to proactively resolve any challenges
• Updating customer portals
• Undertaking any other ad hoc project or task within the company as required

You Will

• Have significant experience of working within a similar role and ideally of liaising with Drivers regularly (both via the phone and in person)
• Display an understanding of the importance of excellent customer service
• Possess effective communication skills
• Be proactive and display initiative
• Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook
• Have achieved a minimum of Grade C/4 in GCSE (or equivalent) in Maths and English
• Time management is a must

This is an excellent opportunity to join an innovative and leading firm in its industry. Please contact Connect Personnel for a confidential discussion or apply today!