Transport Administrator

Location: Dorchester (Hybrid)
Contract Type: Temporary
Salary: £12.16 per hour

Day to Day Responsibilities:
· Answering calls and emails from various stakeholders such as parents, contractors, schools, and
passenger assistants.
· Liaising with internal and external parties.
· Utilising Microsoft Office, Teams, and internal software applications.
· Performing data entry tasks.
· Accessing and learning new applications as required.
· Conducting route evaluations using mapping software to assess transport suitability.
· Handling initial complaints and escalating them to senior team members when necessary.
· Maintaining accurate records of activities.
· Organising route cover for Passenger Assistants.

Required Skills and Qualifications
· BTEC National Certificate, NVQ Level 3, or equivalents.
· Experience and knowledge within the role's responsibilities, including standards, procedures, and
health & safety.
· Office experience, data analysis, IT proficiency, and Health & Safety application.
· Strong communication, deadline management, and problem-solving skills.
· Team player with numeric proficiency and adaptability, maintaining composure in varied situations
and fulfilling travel requirements.

Job Types: Full-time, Temporary contract
Pay: £12.16 per hour
Expected hours: 37.00 per week

Benefits:
• Company pension
• On-site parking
• Referral programme
• Work from home
• 8 hour shift
• Day shift
• Monday to Friday

Education:
• A-Level or equivalent (preferred)
Experience:
• customer service: 1 year (preferred)