Transport Administrator

Responsive Personnel are pleased to be able to offer a great opportunity for a Transport Administrator to work with a long-standing prominent Employer in Yate.

Duties & responsibilities:

• Coordinating with the Transportation team regarding transportation planning and strategies
• Reviewing customer requirements and suggesting vehicle types and freight charges
• Ensuring compliance with the safety standards and transportation department SOPs
• Handling any customer complaints and processing the urgent ones to the Senior Management
• Carry out the data entry of information onto the relevant system, identifying and resolving any discrepancies and prepare all documentation relating to the movement/transportation of goods.
• Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered
• Receiving customer requests and bookings
• Planning daily transportation schedules and assigning drivers
• Liaising with drivers for smooth movement of goods and materials
• Developing and implementing new and improved transportation procedures
• Updating freight charges periodically
• Complete general administrative duties in an efficient and effective manner to deliver a world class service;

Key Skills and requirements:

• Working knowledge of basic administration principles
• Transport industry and systems desirable
• Microsoft packages
• General administration tasks, preferably in the haulage industry
• Supporting a department with general administration tasks
• Excellent organisational and communication skills
• Ability to multitask and work under pressure
• Ability to collaborate with other team members and departments
• Excellent leadership and problem-solving skills

Hours: Monday to Friday 40 hours a week

Salary: £25-£27k

Location:Yate