Transport Manager

The Role of Transport Manager

Reporting into Director

The ideal candidate must have fine art experience and several years experience dealing with road freight transport.

Reporting in to Director

• Efficiently managing a team of drivers making sure they comply with administrative policies and procedures, safety rules and government regulations
• Dealing with customers' requests via phone and mail, arranging quotation and collections/deliveries for UK and Europe by road freight.
• Ensuring high levels of customer service are maintained
• Arranging collections/deliveries for the UK by road freight
• Overseeing the collection/delivery time of goods, maintaining delivery schedules and tracking the fleet of vehicles, ensuring customers' requirements are met
• Keeping a record of the documents related to the bookings
• Working closely with the Warehouse Manager in order to guarantee and keep records of in and out goods

Customer Services:

• Ensuring that our excellent client relationships are maintained by keeping customers updated and informed at all times, and going to whatever lengths are required to ensure maximum client satisfaction.
• Ensuring that other team members are kept up to date on shipping and UK transport/warehouse movements in order that workflows can be planned properly and operations run effectively.

The ideal candidate will have:

• Have good problem-solving skills.
• Pay attention to detail.
• Use their own initiative.
• Have knowledge of the art industry.
• Have excellent customer service skills.