UX Designer

I am working with one of the UKs newest Credit Card providers who are experiencing growth and are looking for a Senior Experience Designer to join their growing team.

**Please note this us a UK Based role with a hybrid onsite requirement, please only apply if you are based in the UK and have a UK Right To Work**

What will you be doing?

• Leading research initiatives, including conducting, documenting, and sharing findings with the wider team.
• Facilitating user testing sessions and surveys to gather valuable insights.
• Tracking user behaviour through metric tools and articulating findings to inform design decisions.
• Collaborating on the design of our digital platforms, ensuring intuitive and user-centred experiences.
• Prototyping concepts to validate usability and demonstrate designs effectively.
• Contributing to the management and evolution of our design system to ensure consistency and efficiency.
• Ensuring thorough documentation and organized archiving of all research work for seamless sharing across the business.

What qualities are we hoping to find in you?

• Proficiency in crafting data-driven experiences and possess a solid grasp of data analytics and science workflows.
• Embrace a problem-solving mindset, thriving within a collaborative team-oriented environment.
• Readily adapt to learning complex financial and regulatory concepts with ease.
• Exhibit a keen eye for detail and a proactive approach to tackling challenges, even amidst evolving business requirements.
• Possess a deep understanding of what defines a superior user experience. You can adeptly analyse user issues, devise practical solutions, articulate your reasoning to various stakeholders, meticulously visualize them, and collaborate with engineers to bring them to life.
• Demonstrate proficiency in all stages of the user research and design process - from validating hypotheses with users to effectively communicating concepts and creating both low and high-fidelity prototypes.
• Feel at ease both providing and receiving feedback and critique, fostering a culture of continuous improvement and collaboration.
• Leading research to understand user needs and define opportunities through usability and empathy studies.
• Creating process and user flows, journey maps and interaction models, resulting in low to high fidelity prototypes, artifacts, and tools.
• Review user stories to ensure measurement aligns with user research findings, experience metrics, and business outcomes.

The Team
A diverse team of designers, always refining their skills and expanding their knowledge. Collaboration is key; they value sharing insights and supporting each other's growth as they navigate design's evolving landscape.

Benefits:

• 25 days of annual leave.
• Free Art Pass Membership, including regular team visits.
• Personal training budget (£500 annually).
• Birthdays off.
• Social calendar featuring regular board game evenings, football, and other team events.
• Personal days for charity or volunteering.
• Buy and sell holidays (up to five days).
• Cycle to work scheme.
• Free drinks fridge and snacks.
• Join a small, motivated, and specialized team that fosters a supportive environment and embraces a shared ambition, enjoying a collegiate spirit.