• Annual Salary: £27,000
• Location: DN1, Doncaster Council
• Job Type: Full-time, Permanent

Doncaster Council is seeking a dedicated Waking Night Support Worker to join our team at Wharf House. This role is crucial in enhancing the opportunities and improving the well-being of individuals facing multiple and complex challenges, including substance misuse, homelessness, mental health issues, offending behaviour, and domestic or sexual violence.

• Assist individuals in a hostel setting to actively engage with relevant services that address their specific needs.
• Record and update detailed support plans that reflect progress, activity, and outcomes.
• Coordinate one-on-one sessions with clients tailored to their needs, focusing on responsibility, reflection, and addressing crisis or trigger points that could lead to disengagement.
• Develop effective working relationships with key voluntary and statutory services.
• Consistently review and address obstacles to progress in collaboration with partners and individual contacts.
• Demonstrate responsibility, resilience, and assertiveness when managing challenging behaviour or individuals in crisis; address and communicate risks appropriately.
• Develop an exit strategy for each individual based on their progress and future needs.
• Identify triggers and warning signs and use this insight to collaboratively plan with individuals experiencing homelessness.

• NVQ Level 3 qualification in a relevant field.
• Valid Enhanced DBS on the update service.
• All online training must be valid and completed in the last 6 months.
• Experience in working with individuals facing complex challenges.
• Strong interpersonal and communication skills.
• Ability to work effectively as part of a multi-disciplinary team.
• Resilience and assertiveness in managing challenging situations.
• Full time hours on a shift rota basis, 4 days on, then 4 days off