Ward Host

Duties:

· To welcome people to the ward.

· To assist families with their initial needs

· To answer the telephone and take messages.

· To answer the door video camera and check ID.

· To assist the Ward Administrator with various tasks including patient admissions/ discharges and managing the flow of visitors to wards.

· To run external errands for staff or parents.

· To assist with coffee mornings.

· To tidy up and stock information leaflet racks.

· To tidy parent sitting room.

· To assist families with online services in sitting room.

· To organise bookings for parent massage sessions.

Desired skills and experience:

· customer care experience

· receptionist experience

· friendly, welcoming and efficient telephone manner

· IT literate - able to use Microsoft Office (Word, PowerPoint, Excel)

· reliable and trustworthy

· ability to approach parents in a confident and considerate manner

· sensitive and tactful nature

· emotionally mature

· understanding of and ability to learn personal/professional boundaries

Pay: £11.44 Per Hour