Weekend Lodge Porter

Weekend Lodge Porter

Salary £29,150 Pro-Rata plus benefits

Permanent, Part Time - 16 hours per week

Location: Oxford

We have an exciting opportunity for a Weekend Lodge Porter to join the Rhodes Trust, Oxford. This role will be based in the East Lodge at Rhodes House and is responsible for the efficient running of the Porter, reception and related areas.

We are looking for the successful candidate to start with us as soon as possible.

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

The role

The Weekend Lodge Porter will be based in the East Lodge at Rhodes House and is responsible for the efficient running of the Porter, reception and related areas. This role will be the first point of contact for all visitors including members of the general public, Scholars, Trustees, staff and visitors therefore the post holder must provide a first-class service, whilst maintaining the professional and positive image of the Trust.

The role will be responsible for;

Front of House

• Responsible for delivering professional customer service to all building users.
• Welcome visitors to the House and provide assistance where necessary, such as directing them to the appropriate area, issuing visitor passes and arranging transportation from the House for staff and guests.

Please see more duties on the Job Description

Events

• Safety and logistics of commercial and Trust events, working with on-site caterers and ensuring function rooms are set-up prior to the start of each event with the furniture and equipment as detailed in the Running Sheet, with flexibility for last minute amendments.

Please see more duties on the Job Description

Maintenance and cleaning

• Working with onsite management team, assist in the weekend delivery of all housekeeping operations across the building
• Co-ordinate and assist as directed emergency maintenance problems by liaising with contractors and supervising any on-site contractors and checks that maintenance work is inspected and deemed satisfactory.

Please see more duties on the Job Description

Health, Safety & Security

• To serve as a member of the House emergency response team coordinating responders.
• Alert relevant staff of security or building issues.
• Assist in building evacuations and invacuations when Alarms have been activated, liaising with Oxford University Security Services (OUSS) and emergency services as and when needed.

Please see more duties on the Job Description

Training

The Weekend Porter will need to become qualified, if not already so, in the following, (the Trust will meet the cost of this and any other training required for the role):

• Emergency First Aid at Work (or other First Aid training course if required)
• Fire Marshal
• Emergency Evacuation training
• Manual handling training
• Defibrillator training
• Undertake other training as required
• Any other iHASCO modules relevant to the role

Other

• Receive and log all lost property handed into the Lodge and ensure items are handled in a sensitive and appropriate manner.
• General ad-hoc administration.
• Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
• Carrying out any other duties relevant to the role, as requested.
• A deep commitment to the values, ethos and mission of the Rhodes Trust.

Please see more duties on the Job Description

Essential skills, experience and qualifications:

• Experience of working in a customer-facing environment, ideally within a reception or security role
• An understanding of Health and Safety in the workplace
• Experience of working within a small team
• Have a proactive and enthusiastic attitude
• Excellent communication skills.
• Excellent interpersonal skills and an ability to create good working relationships with people at all levels across the Trust.
• Excellent interpersonal skills and enthusiasm for meeting new people
• Be presentable and approachable
• Be able to work without direct supervision

Please see more duties on the Job Description

Desirable skills and experience:

• Porter or Security experience
• IT proficiency in MS Outlook and Word
• Relevant Customer Service Qualification
• First Aid Qualification
• Experience of working in an educational or commercial environment

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

• 30 days annual leave (pro rata) plus 8 bank holidays
• Competitive pension scheme
• Generous family leave schemes
• Private health insurance
• Employee Assistance Programme
• Personal development opportunities
• Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
• Cycle to work scheme
• Electric car scheme

If you would like to find out more, please click 'apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note that this role will require a background check which includes a DBS check.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.