Welcome & Service Assistant

Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant at the childhood homes' of Sir Paul McCartney & John Lennon, plays a core part in providing fantastic customer service. 

Contract/duration: 700 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the term of the contract

Fixed Term Contract until Feb 2025, with the possibility of extension

Interview date: Friday 2nd August

Salary: £11.64 per hour 

We are seeking to hire a Welcome Service Assistant at the former childhood homes of John Lennon and Sir Paul McCartney, Yeah Yeah Yeah! The role will be full of excitement, will offer a fast-paced working environment, and the chance to inspire visitors from around the world.

The successful candidate must be as enthusiastic about bringing the early years of two of the Beatles’ stories to life, as they are about caring for our visitors and providing an enjoyable experience.

The successful candidate will be responsible for delivering award winning tours to our guests who have travelled far and wide to fulfil their Beatles dreams of visiting John and Paul’s former childhood homes.

You will be responsible for the maintenance of the houses and their gardens, making sure the homes are well presented for our guests.

You'll be apart of a world class team, working together to bring the Beatles story to life.

We'd love to hear from you if you are:

• customer focused with an understanding of the importance of great service

• a team player, but also can work on your own initiative

• well organised and adaptable

• willing to learn new skills

• have a positive attitude  

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.