Workforce Management Analyst

Closing date: 28-08-2024

Workforce Management Analyst - Funeralcare£38,000 - £42,000 plus excellent benefits (Work Level 6A)Manchester city centre – hybrid working between home and the office

We’re looking for workforce management (WFM) analyst to join our Funeralcare central operations team to make sure our business is running as efficiently and smoothly as possible.

In this role, you’ll be working on a variety of projects across the Funeralcare estate, from design through to deployment. We’ll look to you work with our senior leaders and insight teams to develop and maintain the labour model and WFM application. You’ll focus on delivering a fair, accurate and trusted application, driving continuous improvement and ongoing development of the application. If you have the analytical skills that we need, we can offer you the opportunity to make a real impact on the future of our Funeralcare business in this varied role.

What you’ll do

• analyse data to design strategies, documentation and activities to engage and educate field teams in the use of the WFM application• manage the WFM application, making sure all organisational labour requirements are aligned to the operating model• work closely with key partners and colleagues across the business to gather feedback and mitigate issues• analyse current operating processes across our Funeralcare business and identify areas we can improve• engage with front line colleagues across the Funeralcare business to better understand how we can make improvements• model, trial and evaluate scenarios to understand the impact of different change initiatives

This role would suit people who have

• previous experience in an analyst role• strong analytical skills – you’re comfortable working with data and numbers• good communication and influencing skills• the ability to build meaningful relationships with colleagues and senior leaders across the business• a flexible approach to their work

Why Co-op?

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:• competitive salary• coaching, training and support to help you develop• pension with up to 10% employer contributions• annual incentive scheme • 28 days holiday plus bank holidays (rising to 32 in line with service)• discounts on Co-op products and services

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.