Workplace Host

In ISS Livv we partner with our customers to create simply inspiring workplaces. As Workplace Host, you will work with a team to deliver a high-end workplace experience on behalf of our client at their new London head office.

Working closely as one-team you will deliver an integrated workplace experience across multiple service, including Visitor Management, Meeting Room Management, Hospitality, Events and Curation to create a workplace environment that increases the client's employee well-being, productivity and promotes company culture.

Key Responsibilities & Tasks

• Working as the Workplace Host team across various workplace services including Visitor Management, Meeting Room Management, Hospitality, Events and Curation.
• Ensuring all procedures, policies and standards are met, providing a hotel-style workplace experience.
• Working closely service lines, such as Cleaning and Technical Services -promoting a 'One Team’ ethos across all workplace services to ensure seamless experience
• Responsibility for personal health and safety and security, and that of others in the conduct of the job and in line with ISS Livv guidance and legal requirements.
• Keep systems and records up to date and be proactive in managing tasks using relevant systems.
• Active participant in Livv community and attendance at workshops -to implement new ideas and best practice.
• Supporting curation across the workplace -assisting with events and surprise and delight moments, that engage employees, e.g. charity fund-raisers, sustainability initiatives and diversity and inclusion events.
• Assist Workplace Host Supervisor with projects and ad-hoc tasks.

Experience & Traits

• Relevant corporate workplace / hospitality / customer service experience
• Excellent communication skills (English -written and spoken)
• Impeccable personal presentation
• Excellent customer service skills and a 'can-do’ attitude
• Strong level of organisational skills
• Ability to seek out opportunities for continuous improvement and change
• Ability to work on own initiative and as part of a team
• Experience using systems such as Microsoft Office (Word, Excel and PowerPoint)
• Understanding of health and safety management principles
• Ability to work under pressure and respond quickly in challenging situations
• Flexibility to adjust according to operational needs
• Knowledge of AV / VC systems