Yardi Business Applications Analyst
Yardi Business Applications Analyst
Yardi Application Support Analyst
London/Hybrid
£50,000-£60,000
Company Overview
Join a leading global real estate business that manages a diversified portfolio of properties across commercial, residential, and retail sectors. Our client is a prominent player in the industry, known for their commitment to innovation, sustainability, and providing top-notch services to their tenants and investors. We, at Cobalt, are supporting their search for a talented Yardi Applications Support Analyst to join their dynamic team and ensure the smooth operation of their Yardi system
Role Responsibilities
- Handle standard and change requests made by the 150 Yardi users on the current platform, both internal and external, UK & Europe.
- Ensure all changes made are documented and approved in line with business and audit process using ServiceNow
- Investigating incidents raised by the same users, also on ServiceNow, suggesting and testing workarounds and solutions.
- Raising tickets to Yardi's support team and dealing with their responses.
- Propose, test, and implement new ways in which the business can utilise Voyager's capabilities to improve processes and controls
- Take ownership of user management, including on- and off-boarding, permissions review, and training materials
Role Requirements
- Knowledge of accounting processes - property accounting, budgeting, forecasting, consolidations, reporting
- Have experience using Yardi Voyager either as a super user or as an administrator
- Ability to adapt to new challenges in a dynamic and fast paced environment
- Effective written and verbal communication skills
- Highly motivated and intelligent with the ability to work independently and in a team
- Detail-oriented with strong analytical and quantitative skills
- Proven track record of service delivery, client/customer focus and relationship management
Required skills
- Accounting
- Real Estate
- SQL
- Yardi Voyager
- Support Analyst
Reference: 52886082
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