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How to become a Concierge

261

Concierge jobs

287

Concierge courses

Career progression and salary expectations for a Concierge

Concierge

| Up to £18,000

The role of a Concierge

What does a Concierge do?

You hate monday because you hate your job. You should be a Concierge.A Concierge acts as front of house staff for a hotel, office or apartment building, and are often the first point of contact guests have. There is no request too large or too small for a good concierge to handle, and their primary job is to provide all guests with the best customer service experience possible.Typical duties for a Concierge include:

Attending the entrances, and greeting guests
Making dinner reservations, booking taxis and securing tickets for events
Recommending the best local sights
Delivering personal messages, and running personal errands on behalf of guests
Covering reception as, and when, required

Is a career as a Concierge right for me?

To become a Concierge, an outgoing personality is absolutely essential. Success in this position hinders on politeness, approachability, and being able to build an excellent rapport and relationship with guests.Great organisational skills and a passion for providing first class customer service are also incredibly important for those looking to become a Concierge.Other key skills include:

Excellent communication skills
Enthusiasm
Adaptability, and reliability
Patience, and a good sense of humour
An in-depth knowledge of the local area

What's it like to be a Concierge?

"I've been a Concierge for around three years, and I really love my job. I work in a large hotel, and I love being the first thing people see when they walk in the door. It means I get to give guests their first impression of the whole hotel – and first impressions count. The work is varied, and always keeps me on my toes. And, with new guests coming every day, there’s certainly never a dull moment. If you want a fun career with plenty of interaction, this definitely fits the bill."

Get qualified as a Concierge

Whilst you may be able to come into this role with no prior experience, some experience within the hospitality sector will help to demonstrate your ability. Any related qualifications will also show your expertise and passion for the job.

Recommended Concierge courses

Concierge: Hospitality & Catering Management for Travel & Tourism

StudyHub

24 Hour Flash Sale | 3 in 1 Exclusive Bundle | 100% Pass Rate | UKRLP Registered Provider | Lifetime Access
- Compare
- 32 students
- Online
- 10 hours · Self-paced
- 40 CPD points
- Tutor support
Great service

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24 Hour Flash Deal 3-in-1 Concierge: Hospitality & Catering Management for Travel & Tourism Bundle The hospitality and catering industry is a dynamic and fast-paced field that requires a combination of technical skills, business acumen, and a passion for customer service. …
Save 40%

£21 £35
Professional Concierge Advanced Diploma - CPD Certified

StudyHub

CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
- Compare
- Online
- 125 hours · Self-paced
- Certificate(s) included
- 250 CPD points
- Tutor support
Great service

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24 Hour Flash Deal **25-in-1 Professional Concierge Advanced Diploma Mega Bundle** ►►► Professional Concierge Advanced Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
£279