Average Claims Handler salary in Maidstone

If you’ve got a keen interest in the insurance sector and are ready to make an impact, we want to hear from you! Remember that ship getting stuck in the Suez Canal in 2021? Imagine being part of the team that helps sort out those kinds of issues! This specialist insurance company is looking for someone just like you to join as a Graduate Claims Handler. This is a fantastic chance to dive into the nitty-gritty of commercial dispute resolution. What you’ll be doing: You’ll be right there in the action, supporting seasoned insurance specialists as they work through claims from start to finish. This means: Building Relationships: Chatting with lawyers, supply chain & logistics companies, and more.Guiding Clients: Offering advice and support.Organising and Negotiating: Keeping everything running smoothly and negotiating settlements.Documenting: Preparing and handling all necessary paperwork and correspondence. On a day to day: Processing new claim notifications and investigating cases (like Salvage, Recovery, and General).Reviewing and assessing cases to provide guidance.Collecting and organising documents for submission to various parties.Monitoring the progress of cases and legal deadlines.Negotiating settlements based on legal and commercial terms.Ensuring top-notch service to our clients.Helping with marketing efforts for the department and company.Keeping our systems updated in a 'paper-light' environment.Building strong working relationships with industry professionals. What we’re looking for: A recent graduate with an undergraduate degree or equivalent, Law degree will be beneficial but not essential.Someone who’s organised and good at managing their time.A persuasive communicator, both in writing and speaking.A negotiator who can think on their feet.Proficient in Microsoft Outlook, Word, and Excel.A team player who can also work independently.Friendly and helpful!  We’ll provide full training, including how to use our internal software. There’s a clear path for progression, so you can grow and develop in your role. Plus, you’ll get to work with a fantastic team and gain invaluable experience in the insurance sector.

Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden - Corporate & Commercial, commercial insurance isn't just what we do - it's who we are.??? We support our clients through the complex landscape of commercial risk.? We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth.? Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress.? When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.? Howden, Corporate & Commercial are seeking a dedicated and proactive Motor Trade - Account Handler. This role is pivotal and will manage daily the general enquiries, renewals, mid-term adjustments, obtaining quotations, closing sales and cross sales. Please note this is a full-time, permanent opportunity. You will be based in our Maidstone office and ideally be onsite for 3 days per week on average. Overview: Assist in achieving Group/Division client retention targets by providing an excellent level of service.Undertake market exercises to establish the most competitive terms available.Obtain renewal terms and present to client.Assist with new business on occasions.Produce and issue professional summaries and reports using Howden templates.Issue renewal documentation in line with contract certainty.Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.Prioritise and handle all work promptly and accurately.Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.Produce accurate and professional documentation at all times using relevant Howden templates.Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.Actively cross-sell products from other Divisions.Refer all queries that fall outside own experience, knowledge and authority to senior staff.Liaise with and assist other branches and Group Resources as necessary. Knowledge: Knowledge of Personal Lines, Motor trade or Commercial Insurance and the CII's Code of Ethics and GDPR. Skills: Accuracy and attention to detail.Ability to process work quickly and efficiently.Ability to prioritise work and meet deadlines.Excellent client service skills.Good negotiation and broking skills.Excellent oral and written communication skills.Ability to gather and analyse information from the client.Ability to identify and respond appropriately to an individual client's level of understanding.Ability to persuade and influence others. Qualifications: GCSE Maths and English (or equivalent).Certificate in Insurance (desirable). What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Job Title: Claims AdministratorLocation: West Malling, KentPay: £12.00 - £14.50 per hourContract Details: Temp to Perm �? Join Our Team! �?Are you ready to kickstart your career in the insurance industry? We are seeking a motivated Claims Administrator to support our dynamic team! This is a fantastic entry-level opportunity for anyone looking to expand their knowledge in marine cargo insurance and develop their career in Claims, Recoveries, or Surveying. ?? Location Details: Office-based role at our West Malling, Kent office.Hybrid working arrangement: Office days on Mondays, Tuesdays, Thursdays, and Fridays, with Wednesdays as work-from-home days. ?? Key Responsibilities:As a Claims Administrator, you will report directly to a Senior Management team member and take on essential duties, including: Providing administrative support and assisting with marketing initiatives.Offering ad-hoc support to the Claims, Recoveries, and Surveying teams.Acting as the first point of contact for clients, managing case files, and updating claim reserves via our claims management system.Liaising daily with clients, underwriters, surveyors, brokers, lawyers, and other third parties.Conducting sanction and conflict of interest checks as directed.Managing diaries and deadlines effectively.Acknowledging receipt of funds and maintaining professional relationships with all clients. ?? Essential Skills & Attributes: Basic proficiency in MS Excel, Word, and Outlook.Excellent communication skills and experience in customer/client interactions.High level of accuracy and attention to detail.Familiarity with databases or portals.A positive and proactive approach to teamwork! ?? Why Join Us?This role is designed for individuals seeking their first or second role in the insurance industry. We provide ample opportunities for career development within our organisation. If you're eager to learn and grow, this is the place for you! �? ?? Ready to Apply?If you're enthusiastic about diving into the world of marine cargo insurance and want to make a real impact, we'd love to hear from you! ?? Apply today and take your first step towards a rewarding career! This role is being managed by Shannon Brooks - for more information on this role or immediate consideration please email . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.