Average Customer Manager salary in London

Customer Relations Advisor Locations: Vauxhall, Putney & Twickenham Salary: £25,000 - £30,000 basic Contract: Full-time, Saturday to Wednesday (10:00-18:00, 11:00-16:00 on Sundays) Highlights: Front-of-house role in premium London residential developmentWeekend working pattern with two weekdays offOpportunity to gain experience in high-end property sector About the opportunity A prestigious London property developer is seeking a Customer Relations Advisor to manage their marketing suite. This customer-facing role involves creating a welcoming environment for prospective buyers and providing essential administrative support to the sales team. What makes the role exceptional This position offers the chance to be the face of a premium residential development in one of London's most vibrant areas. You'll create first impressions that matter in a sophisticated environment, while enjoying a consistent schedule with two weekdays off. The role provides valuable experience in the property sector with a respected developer known for quality and attention to detail. Key responsibilities Manage the day-to-day running of the marketing suiteWelcome visitors and create a positive first impressionPrepare and serve refreshments to prospective buyersHandle telephone enquiries and visitor registrationsProvide administrative support to the sales teamMaintain the presentation of the marketing suiteOrganise appointments and manage the viewing diaryEnsure marketing materials are well-stocked and displayed Requirements Well-presented with excellent interpersonal skillsPrevious customer service or reception experienceProfessional and welcoming telephone mannerGood organisational and administrative abilitiesAbility to work weekends (Saturday to Wednesday)Reliable, punctual and detail-orientedComputer literate with Microsoft Office skillsProactive approach and positive attitude Rewards and benefits Competitive salary packageStructured working hoursGenerous holiday allowanceModern working environmentTraining and development opportunitiesPension schemeEmployee discount programmesTeam social events We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background. For more information about this opportunity, please contact our property team today.

We are working alongside a leading property management company based in London and they are seeking an additional customer services advisor for their busy and friendly team. The successful individual will be responsible for providing the first point of contact to all customers assisting them with a variety of queries. This is a hybrid working role which will require you to attend the office two days per week. The customer services advisor will communicate with customers over the phone and via email and answer enquires relating to a wide range of topics. Ideally, customer enquires will be answered and dealt with in the first interaction where possible ensuring that the company values are met at all times. A key focus of the role will require you to contribute ideas and feedback in areas where customer service can be improved. The successful candidate will possess outstanding customer service skills, ideally through having worked in a contact centre previously. Experience of working in the property sector is desirable, however this is not a prerequisite. Enthusiasm is essential coupled with first class communication skills. Please apply now for more details.

Do you have an eye for good customer service? Do you want to work for an award-winning company that offers world-class training and discounted travel? A luxury travel company is looking for an enthusiastic Customer Service Advisor to join their team. This permanent position pays a great salary of up to £28,000 pa plus great benefits. You’ll be working alongside a supportive team to answer and resolve customer queries and complaints via email, letter, and telephone, ensuring any issues are addressed quickly and to the highest professional standards. This is a hybrid role, working 2 days per week from home and 3 days per week in the office This is a great job for a charismatic and empathetic person with great communication skills and some experience working in a customer service environment. You’ll work closely with the rest of the team and gain some excellent experience working within the travel industry and alongside some real industry-leading experts. Based in beautiful offices in South West London, well connected to public transport, close to shops, great pubs and restaurants with great routes for a lunchtime walk - perfect for summer! This is a great opportunity to join a growing company which is going from strength to strength. Apply today! As the Customer Service Advisor, you will: Respond to customer enquiries via telephone, letter, and email.Investigate and resolve customer complaints in line with company processes in a timely manner to ensure the best outcome for customers and business.Allocate compensation if appropriate in line with company policy. Develop and maintain knowledge of company policies and procedures.Identify potential problems with guest service and proactively work to improve the customer experience. As the Customer Service Advisor, you will have: Excellent written and verbal communication skills.Ideally, experience working within the travel industry (not essential). Experience managing and resolving customer complaints.Understanding of the customer journey including standards and guidelines.Drive to manage and exceed targets. In return, you’ll receive a great salary of up to £28,000 plus benefits including private pension and healthcare, free trips abroad, travel discounts and hybrid working after probation. Sounds interesting? Apply Today! To Apply: Click 'Apply’ to have your CV considered by one of our expert consultants. We welcome and consider all applicants! Regrettably, we may not be able to reply to all applications. Apply today! Other job titles might include: Customer Service Executive, Correspondence Executive