Average Information Technology salary in Sunderland

Barclays Banking Operations Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive. Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer.Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.Support teams within the business operations function as needed, including risk management, compliance and collections.Comply with all regulatory requirements and internal policies related to customer care.To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and supportPerform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.Likely to have responsibility for specific processes within a teamThey may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.Check work of colleagues within team to meet internal and stakeholder requirements.Provide specialist advice and support pertaining to own work area.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.Make judgements based on practise and previous experience.Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Our client, a prominent IT solutions provider, is renowned for its innovative approach in delivering technology-driven projects. They are actively seeking an ambitious Trainee Project Manager to join their team and contribute to the successful delivery of IT projects. Job Description: The Trainee Project Manager will work under the guidance of experienced project managers to oversee and execute IT projects from conception to completion. This role is ideal for candidates who are passionate about technology and project management, offering a unique opportunity to develop expertise in managing cutting-edge IT solutions. Responsibilities: Assist in the definition and documentation of project scopes, goals, and deliverables.Support the project planning process, including resource allocation and scheduling.Coordinate with IT teams and other departments to ensure timely and within-budget project execution.Learn and apply IT project management methodologies, such as Agile and Scrum.Monitor project progress and adjust plans as needed to meet objectives.Participate in stakeholder meetings and provide updates on project status. Requirements: Degree in Information Technology, Computer Science, Business Management, or a related field.Strong interest in both IT and project management.Excellent organizational and time management skills.Effective communication skills, capable of working with diverse teams.Ability to adapt to a fast-paced and evolving tech environment.Previous experience in a tech-related role is an advantage but not required. Benefits: Comprehensive training program focusing on IT project management.Exposure to innovative IT projects across various sectors.Career growth opportunities within a technology-driven company.Competitive salary with benefits including health insurance, pension schemes, and performance bonuses. We look forward to helping you develop a rewarding career in IT project management!

Data Engineer (Python SQL AWS) Sunderland / WFH to £55k Are you a data technologist? You could be progressing your career within a relaxed, supportive team environment at a tech driven online gaming / low-cost gambling SaaS tech company that provide a range of white labelled gaming platforms for household names with millions of concurrent players. You will join a small team of Data Engineers responsible for implementing methods to improve data reliability and quality, combining raw information from a variety of different sources to create consistent and machine readable formats as well as developing the data infrastructure that enables data extraction and transformation for predictive or prescriptive modelling. You'll have a broad scope of responsibilities including data ingestion, data transformation, data storage, ETL, data modelling, data quality and governance, data integration, performance tuning, scalability, resilience, security, tooling and technology. You'll take a senior role and be able to contribute to continual process and technology improvements. WFH Policy: There's a hybrid work from home policy with 2-3 days a week; when you're in the office you'll be collaborating with fellow technologists in a relaxed environment in awesome custom built offices in Sunderland with a range of facilities and perks including free meals at the onsite restaurant as well as membership at onsite gym. Requirements: You are a Data Engineer with strong experience of data models, data mining and segmentation techniquesYou have coding skills with Python and / or PySpark and SQLYou have experience with SQL databases (e.g. Amazon Redshift, PostgreSQL)You have experience with data tooling (e.g. Airflow, DBT, AWS Kinesis)You have strong analysis and problem solving skillsYou're collaborative with excellent communication skills What's in it for you: Competitive salary to £55k depending on experience and knowledgeContinual training, learning and career development opportunitiesBonus (paid quarterly)PensionPrivate medical careAnd a range of other perks and benefits Apply now to find out more about this Data Engineer (Python SQL AWS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.