Average Support Analyst salary in South East London

Application Support Analyst (Figaro) A leading wealth manger is expanding and as a result they are looking for an Application Support Analyst with knowledge of FNZ Figaro. This is a role which is based in the City of London, and we are looking for someone to be 2 days in the office and 3 days from home. Brief role overview The Application Support Analyst is responsible for IT application support activities including maintenance, administration, second line and third line support. They will work closely with the Service Centre to provide second- and third-line operational support and to ensure timely and efficient resolution of IT application-related incidents and service requests. The Application Support Analyst will also support the process of impact assessing and planning IT application changes, and will then implement, test and monitor required changes in line with agreed change plans. Our core business applications will be the focus of this role: FNZ Figaro, Microsoft Dynamics CRM (as a platform for Wealth Dynamix WDX ONE), Objectif Lune PlanetPress, and INVU Document Management. The role will be required from time to time to support other applications, including internally developed solutions alongside internally hosted vendor applications such as Atlassian JIRA and PlanetPress. Key Responsibilities General Understand and comply with the IT organisation requirements, processes, procedures and policiesShare knowledge and expertise with others, coaching and supporting team members as requiredProviding support coverage for colleagues in other teams during periods of absence or leavePerform other duties as assigned by your line managerThe nature of the role may require working outside of normal business hours including weekends, evenings and public holidays Technical Requirements: Experience supporting any of the following applications in a similar role: FNZ Figaro (essential)Microsoft Dynamics CRM (preferred)Wealth Dynamix WDX ONE (preferred)SQL Server Management Studio (preferred)Objectif Lune PlanetPress (preferred)INVU Document Management (preferred)JIRA Administration (desirable)WhereScape/Data Warehouse (desirable) Experience applying software release management techniques.Experience completing application testing.Demonstrable experience in a similar role in the financial services sector.ITIL v3 Foundation or demonstrable experience working in an ITIL aligned environment.Experience with an IT Service Management tool such as Service Now, JIRA or IVANTI would be highly beneficial.Skilled in IT problem diagnosis and resolution. Excellent Benefits on offer 2 days in the office and 3 days from home 25 days holidays Pension Bonus Gym Flex Training Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Asbestos Analyst £29,000 - £38,000 Extensive benefits Package Woking, to cover South London and the surrounding Boroughs My client is seeking an experienced Asbestos Analyst in and around the London area. They take pride in having the best quality asbestos air testing services in the Southeast!! The company wants to provide value and a professional service to meet their clients' requirements. The team have over 100 years of experience in the Asbestos industry. If this is a mission, you can see yourself adding value you to apply now!! Minimum Qualifications: Qualified in BOHS P403 and P404/RSPH3 (Additional certification in P402 highly desirable)Possession of a valid UK driving license and willingness to commuteExcellent verbal and written communication skillsProficient in IT and numeracyFamiliarity with HSG:248 guidelines Responsibilities of the Asbestos Analyst role include: Conducting various tests including 4 stage clearance, smoke, background and visual air, re-occupation, and personal air testingEnsuring adherence to UKAS legislation and practices in all work conductedGenerating on-site air quality reports for clientsRegular communication with clients, contractors, and members of the publicEstablishing and maintaining strong client relationships This position offers a valuable opportunity for a fully qualified Asbestos Analyst to join a reputable company known for providing a supportive and respectful working environment. Top of Form Commutable locations: Croydon, Watford, Dartford, Epsom, St Albans, Guildford, Kingston upon Thames, Slough, Reading, Luton, Maidenhead, Woking, Chelmsford, Hemel Hempstead, Bracknell, Redhill, Harlow, Basingstoke, Crawley, High Wycombe For a further discussion about the job rule, contact Thomas Corbett @ Penguin Recruitment Ltd on , or alternatively, send across a CV to for your immediate consideration

We are looking to speak with Business Analysts to join a consultancy based in London. This is a 6 month contract role working on a remote or hybrid basis, depending on location and personal preference. The consultancy provide key business management services to the London and Frankfurt Market Insurance Industry. The Business Analyst is expected to be comfortable in a business client-facing role; Business Analysts are subject matter experts that build the bridge between the business and the clients, immersing themselves into the market to understand problems and find innovative solutions. As a Business Analyst you will be involved in the full software lifecycle and have the central role of liaising with people and teams as you deliver on a system implementation project: Capturing, analysing and documenting clear business requirements Document requirements and write specifications; Document current business processes and use cases and verifying with the client Develop and innovate current processes to meet future operational scenarios; Present specifications to software development team; Oversee the development of functionality from a client perspective; Test and oversee the testing of functionality of software against the original requirements and specifications; Assist clients with business improvements; Train clients and staff in system functionality; and undertake presentations and demonstrations of software. Build relationships with assigned clients at all levels; Be the primary point of contact for those clients that have been assigned to youFully understand and communicate any issues or challenges that assigned clients are having with software and service provision Requirements 5+ years business analyst experience. Consulting experience ideally supporting Insurance and/or financial services clients. Excellent client relationship skills with record of developing strong partnershipsProblem-Solving Ability: Skilled at identifying problems and finding effective solutions.Strong Analytical Skills: Ability to interpret data and processes, analyse results, and provide insights.Technical Proficiency: Familiarity with data analysis tools and software, such as SQL, Excel, and BI tools Documentation Skills: Capable of creating clear and concise documentation for processes, requirements, and reports. Benefits £50-60k. Initial 6 month contract with the expectation to become permanent. Offices are based in London but this can be a remote or hybrid position depending on location and personal preference.