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  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same level of impact on your success as a telemarketer as other factors …
    £420
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of the training …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to develop the skills you’ll need to become a vital asset …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing …
    £495
    • 28 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...with a highly personalised experience You will complete a Personal Development Plan during the course to map your progress and help embed your new skills You will be awarded a CPD certificate on completion This course is designed for receptionists at all experience levels and seniority …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will complete a Personal Development Plan during the course to map your progress and help embed your new skills You will be awarded a certificate of training on completion of the training day …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of training This …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will complete a Personal Development Plan during the course to map your progress and help embed your new skills You will also be awarded a certificate of training on completion of the day This …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of the training …
    £495
  • Executive PA Masterclass

    Pitman Training Essex and Suffolk
    Two-day workshop focussed on how to excel in this pivotal job role.
    • Classroom - Central London
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    ...the course you will be able to: • Redefine your role as an Executive PA and understand others’ expectations • Apply new techniques to build a more successful working relationship with your manager • Practise the principles of assertive behaviour and communicate confidently and credibly …
    £799
  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - London

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Central London
    • Full-time
    • 20 CPD points
    • Tutor support
    Great service
    ...Getting Started Introducing Visual Basic for Applications Displaying the Developer Tab in the Ribbon Recording a Macro Saving a Macro-Enabled Workbook Running a Macro Editing a Macro in the Visual Basic Editor Understanding the Development Environment Using Visual Basic Help Closing the …
    £720
  • CPD Executive PA Communication Masterclass

    Global PA Association
    Classroom based course with tutor support
    • 16 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...Founder was a PA for 30 years and now champions your profession across the world. We are based in London. This advanced PA Classroom training focuses on the PA role when working with teams and the PA role within a team. It explores Assertiveness techniques and how to say 'no' as a PA and …
    £425
  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 55 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...recommend that EAs/PAs/ Office Managers of all levels attend as all would see a benefit from it.' S, GHD This course is for PAs, Executive PAs, Executive Assistants, Personal Assistants, Secretaries and Administrators who wish to complete a comprehensive Executive PA Business Diploma …
    £1,530
  • CPD Executive PA Evolving Role Classroom

    Global PA Association
    Classroom based course with tutor support
    • Classroom - Central London
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...increase your confidence This programme is for mid-level to senior-level Executive Assistants, Executive PAs & Personal Assistants. A pre-course questionnaire will be sent on registration Professional growth for mid-level Executive PAs & Executive Assistants will lead …
    £425
  • Payroll Theory Training (London Session)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • Classroom - Central London
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    ...good at numbers and have a background knowledge of accounting and finance. Entry-Level Positions Payroll Assistant ( Salary Range: £18,000 - £24,000 per year) Payroll Administrator ( Salary Range: £20,000 - £26,000 per year) Mid-Level Positions Payroll Officer …
    £599 £600
  • Train the Trainer/facilitator face to face

    Aspire Leadership Limited
    A One Day Train the Trainer & Facilitator Training Course, CPD accredited
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    ...anyone who is currently or may in future be in a training or facilitating role. Whatever your skill level or however unusual your role, our trainers will adapt to meet your needs. The only requirements for this course are that you have a reasonable interest connection and are able …
    £690
  • Financial Management and Budgeting - 1 Day CPD Accredited Course

    HB Publications and Training International
    Free CPD certificate| CPD Points| Tutor led course| Your questions answered
    • 10 enquiries
    • Classroom - City of London
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    ...at the right level to reflect my public sector role and experience. There was ample space for dialogue and discussion and it enabled me to develop clear actions to take forward. I would strongly recommend the course to any managers who want to understand how to take a more proactive …
    £420

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  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nottingham

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • Classroom - Nottingham
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...Basic for Applications Topic 1B: Displaying the Developer Tab in the Ribbon Topic 1C: Recording a Macro Topic 1D: Saving a Macro-Enabled Workbook Topic 1E: Running a Macro Topic 1F: Editing a Macro in the Visual Basic Editor Topic 1G: Understanding the Development Environment Topic 1H: …
    £658
  • Microsoft Excel Advanced with CPD Certificate - Onsite/In-Company

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 11 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...The ‘aftercare’ element - a tutor will usually answer your queries within hours - is particularly valuable. A great lunch, too. Harry Frost (Marketing Assistant) from Babcock International Group . Had Excel training with Infero last week, I must say it was a good day, I am not the …
    from £237.60
  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Liverpool

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Liverpool
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    ...Getting Started Introducing Visual Basic for Applications Displaying the Developer Tab in the Ribbon Recording a Macro Saving a Macro-Enabled Workbook Running a Macro Editing a Macro in the Visual Basic Editor Understanding the Development Environment Using Visual Basic Help Closing the …
    £720
  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Manchester

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Manchester
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    ...Getting Started Introducing Visual Basic for Applications Displaying the Developer Tab in the Ribbon Recording a Macro Saving a Macro-Enabled Workbook Running a Macro Editing a Macro in the Visual Basic Editor Understanding the Development Environment Using Visual Basic Help Closing the …
    £720
  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Leeds
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    ...Getting Started Introducing Visual Basic for Applications Displaying the Developer Tab in the Ribbon Recording a Macro Saving a Macro-Enabled Workbook Running a Macro Editing a Macro in the Visual Basic Editor Understanding the Development Environment Using Visual Basic Help Closing the …
    £720
  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom - Glasgow
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    ...management Creating a positive work environment • What is negativity? • Choose a positive attitude • Overcoming workplace challenges Developing Credibility as a Supervisor • Why credibility is important • Credibility starts with you – your attitude and actions • How to become a credible supervisor …
    Enquire for pricing
  • HR Assistant Diploma

    Pitman Training Glasgow & Edinburgh
    • 12 enquiries
    • Classroom - Glasgow
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    ...will need to be proficient in Word in a work environment in as short a time as possible. Or Word Expert This training in Microsoft Word will propel your Word skills forward to an advanced level. Over several lessons, you’ll become confident in a range of Word’s more sophisticated …
    Enquire for pricing

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