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  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom - Manchester
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...between a Technology-Centric and a Business-Centric organisation, the five levels of maturity and how Service Operation can be used to move towards increasing the Business Centric focus How the activities identified in this unit support Service Operation and provide a detailed …
    Enquire for pricing
    • 414 enquiries
    • Classroom - Manchester
    • 4 days · Full-time
    • Professional certification
    • Tutor support
    ...used when managing a creative project process, this is where team members accept and except that changes will be made along the way. The team will develop successful iterations of a product and then use the resulting observations to improve the results and create a more successful product …
    Enquire for pricing
    • 143 enquiries
    • Classroom - Manchester
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Theme. Change Theme. Progress Theme. Starting up a Project Process. Directing a Project Process. Initiating a Project Process. Controlling a Stage Process. Managing Product Delivery Process. Managing a Stage Boundary Process. Closing a Project Process. Tailoring PRINCE2® to the project …
    Enquire for pricing
  • ITIL 4 Foundation (Manchester)

    Training Deals
    Classroom Based Course
    • 27 enquiries
    • Classroom - Manchester
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Passing the ITIL 4 Foundation will allow you to go on to achieve the higher levels of ITIL certification. The ITIL® courses on this page are offered by The Knowledge Academy ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved. IT Service …
    Enquire for pricing
    • 16 enquiries
    • Classroom - Manchester
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL? ITIL® (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® …
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    • 25 enquiries
    • Classroom - Manchester
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...used when managing a creative project process, this is where team members accept and except that changes will be made along the way. The team will develop successful iterations of a product and then use the resulting observations to improve the results and create a more successful product …
    Enquire for pricing
  • Lean Six Sigma Green Belt - Manchester

    Training Deals
    Classroom course including exam
    • 65 enquiries
    • Classroom - Manchester
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Sigma Yellow and Green Belt exams and become a certified Lean Six Sigma Green Belt. Lean Six Sigma Green Belt is a globally sought-after qualification which indicates the holder has the knowledge required to be a successful member of a Lean Six Sigma project team or even lead their …
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  • Lean Six Sigma Black Belt - Manchester

    Training Deals
    Classroom course including exams
    • 27 enquiries
    • Classroom - Manchester
    • 10 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Black Belt level, including material and exams for Yellow and Green Belt. About Lean Six Sigma Lean Six Sigma is a methodology for business process improvement which combines two established business improvement philosophies: Lean Manufacturing and Six Sigma. Lean is a system for …
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  • Lean Six Sigma Black Belt Upgrade - Manchester

    Training Deals
    Classroom course including exams
    • Classroom - Manchester
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...everything delegates need to get their knowledge up to Black Belt level. Our courses focus on practical techniques which you can start using right away. You will be provided with a comprehensive course workbook which can act as a reference for you after you leave the classroom. Formal exercises …
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  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 138 enquiries
    • Classroom - Manchester
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...objectives and expectations. This is a practical course which involves group participation and tutor interaction and covers a range of activities. DELEGATE TESTIMONIALS “The course was absolutely excellent and I learned a huge amount. Tom was a very knowledgeable and motivational speaker …
    £780
  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...etiquette Maximising our communication skills in a variety of situations What helps and hinders communication at an individual, team and organisational level Questioning skills Listening skills Self presentation and self promotion – A Key Communication Skill – The Skill of “Feedback” …
    £390
  • Delivering Sales Pitches

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 13 enquiries
    • Classroom - Manchester
    • 2 days · Part-time
    • Tutor support
    ...as part of a team “Pitching” Tenders and Proposals – Delivering Client Pitches – The Interpersonal Elements Maximising “interpersonal” & “communication skills” as a “Pitcher” Maximising the use of Words and Tone of Voice as a “Pitcher” Maximising Body Language as a “Pitcher” Establishing …
    £780
  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...essential elements of customer care, and how to implement plans and actions – that can lead to delivering at a level of ‘excellence’. Participants will learn about modern levels of service expectation, and the appropriate skills that they will need to develop and build in to their own …
    £354
  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom - Manchester
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...service To identify where and when the potential to up-sell / cross-sell arises How to build stronger ‘trust’ at both Personal and Account levels Create a 6 month plan for their top 3 Accounts, with knowledge of how to apply the model on the other Accounts This course will benefit anyone …
    £390
  • Leading High Performing Teams

    ATA (Asset Training Academy) LTD
    • 12 enquiries
    • Classroom - Manchester
    • 2 days · Part-time
    • Tutor support
    ...goals, we offer a two day leadership programme. This programme will give you, the supervisor, team leader or manager the necessary skills, knowledge and confidence to lead your team in a way which maximise individual, team and organisational performance. You will learn a range of leadership …
    £750
  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 120 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...managers who are carrying out a managerial role but who have not yet received any formal training by means of a formal management course and for those who have recently been appointed to a management position. It is also suitable for managers who are looking for a refresher management course …
    £390
  • Effective Minute Taking

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 223 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...essential information needed. The Role of the Minute Taker What is a Minute Taker? Problems and Solutions The Skills of a Minute Taker Listening Skills Critical Thinking skills Organisational skills Meeting Agreements Building a relationship with the Chair The Minute Taker The Participant …
    £390
  • Delivering Presentations

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 10 enquiries
    • Classroom - Manchester
    • 2 days · Part-time
    • Tutor support
    ...skills to a more professional and advanced level. Your exsiting delivering presentations skills will be refreshed whilst learning more techniques, methods and tools of presenting in a more specific and in-depth way to enable you to deliver a powerful presentation, having a wider and …
    £750
  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...Inter-personal Skills for Engagement & Buyer Personality Types Establishing a longer term relationship – and becoming a Key Account Next steps after sales closure Leaving and Impression Maintaining a favourable relationship Suitability – Who should attend? This course is targeted …
    £390
  • Edward de Bono's Lateral Thinking - Business Creativity and Innovation Workshop

    Indigo Business Services
    Empower your people to challenge current thinking, solve problems and generate new ideas
    • Classroom - Manchester
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...creative thinking is a learnable set of skills. The Lateral Thinking Techniques Alternatives - How to use ‘concepts’ as a breeding ground for new ideas. Focus - The discipline of defining your focus from the outset, and sticking to it. How to generate and use a 'creative hit list' …
    from £945
  • Leading and Implementing Innovation

    Alliance Manchester Business School
    Inspire true innovation within your organisation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...innovation There will be a networking drinks reception on evening one where you will get to know your course colleagues. There will also be a course dinner on evening three, in an iconic Manchester venue, offering the opportunity for your class to come together with a wider cohort of short-course …
    £3,990
  • Unlocking Strategic Competitive Advantage

    Alliance Manchester Business School
    Demystify new market opportunities. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...you will work through a funnel of learning objectives that result in a fresh mindset for strategic thinking and an essentials-toolkit for market-focused strategic planning. Not only will you be able to contribute valuable insights to strategic, senior-level conversations about the …
    £3,990
  • Leading Major Projects

    Alliance Manchester Business School
    Transition from a Project Manager to a Project Leader. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...Explore the Alliance Manchester Business School Project Leadership Model and the abilities of a leader in a project setting Undergo a self-assessment to reflect on your own abilities as a leader Discover the responsibilities of the investor/owner/operator in the Three Domains Model …
    £3,990
  • Digital Marketing Essentials for Leaders

    Alliance Manchester Business School
    Help your business become digital first. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...be introduced to various of frameworks for digital marketing that will assist in establishing a context for the digital marketing strategy formulation process. As a group, we will: Explore a variety of strategic frameworks for digital marketing Understand the difference between inbound …
    £3,990
  • Transforming Customer Experiences

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...the customer journey Acquire skills in leading senior-level strategy conversations Learn tools to measure the quality of your existing customer journey and identify changes needed to provide an improved customer experience Become a member of the AMBS Executive Education Network and benefit …
    £3,990

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