IT Service Desk Analyst Level 3 Advanced Diploma
Course Line On Demand
Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
- Online
- 1.3 hours · Self-paced
- Certificate(s) included
- Tutor support
...Technical Skills for Service Desk Analysts Lesson-1 Hardware and software fundamentals Lesson-2 Operating systems overview (Windows, macOS, Linux) Lesson-3 Networking essentials Lecture 3: Troubleshooting Techniques Lesson-1 Problem-solving methodologies Lesson-2 Remote support tools
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