Retail Customer Service - Level 3
Training Express Ltd
Free PDF Certificate + Free Life coaching Course | Free Retake Exam | Lifetime Access
- 166 students
- Online
- 3 hours · Self-paced
- Certificate(s) included
- 5 CPD points
- Tutor support
...Understanding When to Escalate In this final module, we will learn how to deal with a range of difficult scenarios within a retail environment, including how to deal with vulgarity, insults and physical threats in a professional manner. Accreditation All of our courses are fully accredited
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