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Courses in Scotland

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  • The Secrets of Low Cost Advertising

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This advertising and promotion course analyses cold calling, mail-shots, telephone prospecting, advertising, packaging and many more promotional ideas. Delegates discover the world of semiotic (the study of signs) deconstruction. Analysing promotional materials to look at deepe …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Winning More Business on the Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Winning More Business on the Telephone course is available throughout the UK. CPD V …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • Relationship Marketing

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implemen …
    £516

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Sales Negotiation Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations. This …
    £516

  • Writing Effective Sales Letters & Promotional Materials

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course covers the planning, structure, layout and presentation of promotional materials and sales letters. Do you write in clear and concise sentences? How do you present facts and figures? Do you project a positive image? All these questions are answered during this very …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Negotiation Skills for Buyers

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers. CPD Value 5.5 Hours Course Locations Negotiation Skills for Buyers London Negotiation Skills for Buyers Manch …
    £516

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516

  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited. This The Art of Retail Selling course is available throughout the UK. CPD Value 5.5 Hours
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516

  • Health and Safety Work

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Health and safety training is a legal requirement for all employers. It's very essential for you to get this, right, so staff and people who need care and support are protected. Because each care organisation has different needs and desires, the health and safety requirements may …
    £150

  • Medication Administration

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This Medication Administration training is ideal for staff who are responsible for the handling, administrating and dispos …
    £150

  • End of life Care Course

    Learning Connect
    Learn From Industry Experts | Included Certificate | Instant Access | 24/7 student support | CPD Certified
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This End of Life care instructional class will provide delegates with suggestions on caring for someone who is experiencin …
    £150

  • Care Act Principles and Duties

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This one-day course will provide attendees with a clear overview of the principle and duties of the Care Act 2014 and info …
    £150

  • Mental Capacity Act and DoLS

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. The Mental Capacity Act and DoLS were introduced to help vulnerable people who cannot maintain their independence, dignity …
    £150

  • Person Centred Care Planning

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. The Person-Centred Care Planning course allows participants to understand the importance of seeing people as unique indivi …
    £150

  • Safeguarding Adults at Risk

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This safeguarding adult at risk training course aims to raise awareness and is open to individuals, groups, communities, a …
    £150

  • Epilepsy and Buccal Midazolam (Face to Face training)

    Learning Connect
    Classroom based course with study materials | tutor support and final exam included
    • Classroom - Southall
    • 6 hours · Part-time or full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    The aim of this course is to provide the learner with the required knowledge and understanding of epilepsy along with the key information about the administration of emergency medicines such as Buccal Midazolam. Allowing them to provide essential care and support for individuals …
    £150

  • Epilepsy with Administration of Rescue Medication

    Learning Connect
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Southall
    • 6 hours · Part-time or full-time
    • 6 CPD points
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This course covers diverse kinds of Epilepsy and Seizures and the administration of Buccal Midazolam. It also covers the r …
    £150

  • Manicure & Pedicure Course

    D'Academy of Beauty
    One day manicure & pedicure course
    • Classroom - Enfield
    • 1 day · Full-time
    • Certificate(s) included
    The Manicure & Pedicure Course will teach you two of the most requested services within the beauty industry, specifically how to perform these treatments with confidence. These are fundamental treatments to offer if you are looking to work as a nail technician or beauty the …
    £150

  • Waxing Short One-Day Course

    D'Academy of Beauty
    Accredited Course including certificate
    • Classroom - Enfield
    • 1 day · Full-time
    • Certificate(s) included
    The Waxing Course is designed for those looking to learn how to safely and successfully carry out and offer a variety of popular waxing treatments to clients. Learn different techniques for specific areas of the body and face. Become a professional waxing therapist, waxing area …
    £150

  • Paediatric First Aid

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This one-day course focuses on scenarios that may face those looking after babies and young children.
    £150

  • Infection Control in Health Care - CPD Certified

    Learning Connect
    CPD Accredited Course | Advanced Study Materials | 100% Learning Satisfaction | 24/7 Expert Support
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. Infection control course is an essential aspect of any early years setting, and this course has been devised to make sure …
    £150

  • Manual handling of People

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    This popular Manual handling of People qualification is applicable for those working in areas where the assistance and movement of people is a prerequisite part of their job role. Individuals gaining this qualification will learn that any moving and handling must be carried out e …
    £150

  • Care Business Workshops - Face - Face

    Dita Health and Social Care Consultancy Limited
    Care Business Setting UP
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    We have a comprehensive list of training workshops designed and tailored specifically for businesses in the care sector. Our training is delivered to individuals/groups, from business owners, directors, Nominated Individuals, Registered Managers through to office staff. The works …
    £150

  • Coaching and Mentoring Workshop - face-face

    Dita Health and Social Care Consultancy Limited
    Coaching and Mentoring Workshops
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    This course has been specifically designed to help you develop your understanding of coaching and mentoring and the benefits of using them when working in an emergency response. With this course and accompanying toolkit, you will be able to recognise how to structure and carry ou …
    £150

  • Facial Massage and Skincare course

    D'Academy of Beauty
    • Classroom - Enfield
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    The Facial Massage & Skincare Course is designed for those looking to offer a full and effective facial skincare treatments to clients, teaching both the theoretical knowledge and practical skills to competently perform an effective facial treatment.
    £150

  • INTRODUCTION TO SKETCHUP ONE DAY COURSE

    Real Animation Works Limited
    • Classroom - South West London
    • 5 hours · Full-time
    • Certificate(s) included
    • Tutor support
    About us All our training are one to one. We believe in one to one training in AutoCAD, 3ds max, Maya and any other training/tuition platforms to be private rather than in a group of 20 people. We believe professionals can concentrate and are more confident in a private sess …
    £165

  • AFTER EFFECTS ONE DAY COURSE

    Real Animation Works Limited
    • Classroom - South West London
    • 5 hours · Full-time
    • Certificate(s) included
    • Tutor support
    About us All our training are one to one. We believe in one to one training in AutoCAD, 3ds max, Maya and any other training/tuition platforms to be private rather than in a group of 20 people. We believe professionals can concentrate and are more confident in a private sess …
    £165

  • Mountain Leaders First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets National Sports Governing Bodies Requirements
    • Classroom - Lydney
    • 2 days · Full-time
    • 8 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3.
    £165

  • TFL PCO Licence, B1 English and SERU Training, Online course with special discount

    Canary Wharf Academy
    Tutor Support I Practice Class I Mock Test I UK Cheapest Fees I Training And Mock Test
    • Classroom - Hemel Hempstead
    • Part-time
    • Tutor support
    Great service
    B1 English and SERU Training: If you are planning on applying for a PCO licence to the Transport For London TFL, you will need to prove that you meet the English language skills. Transport for London has announced that all new applicants, and existing private hire drivers applyin …
    Save 19%
    £170 £210

  • Planning to Apply or Renew your PCO Licence? Do ELR English and SERU Training with us

    Russbridge Academy
    Award Winning Provider I Discounted Fees I Approved Academy I Support Available
    • Classroom - Slough
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170

  • B1 English Class and SERU Training for TFL Private Hire Licence, High Pass Rate

    Canary Wharf Academy
    Training Class I For TFL PCO I High Pass Rate I UK Cheapest Fees I Start Today I Tutor Support
    • Classroom - Hemel Hempstead
    • Part-time
    • Tutor support
    Great service
    ELR and SERU Training: If you are planning on applying for a PCO licence to the Transport For London TFL, you will need to prove that you meet the English language skills. Transport for London has announced that all new applicants, and existing private hire drivers applying to re …
    £170

  • Get your TFL Private Hire Licence PCO, Do ELR English and SERU Training with us

    Russbridge Academy
    Accepted by Transport For London I Discounted Fees I Tutor Support Available
    • Classroom - Slough
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170

  • Private Hire Licence PCO B1 English Training, SERU Training, High Pass Rate

    Canary Wharf Academy
    Approved Centre I UK Cheapest Fees I High Pass Rate I Tutor Support I TFL PCO Licence
    • Classroom - Hemel Hempstead
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    If you are planning on applying for a PCO licence to the Transport For London TFL, you will need to prove that you meet the English language skills. Transport for London has announced that all new applicants, and existing private hire drivers applying to renew their licence for t …
    £170
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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