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  • Coaching Salespeople Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Coaching Salespeople Training – Online Course – CPD Accredited. Welcome to our online Coaching Salespeople training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Coaching is not just for athle …
    £19.99
  • Communication Strategies Training – Online Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Communication Strategies Training – Online Course – CPDUK Accredited. Welcome to our online Communication Strategies training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). For the better part …
    £19.99
  • Contact Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Contact Center – Online Training Course – CPDUK Accredited. Welcome to our online Contact Center training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customers want a well-educated agent whe …
    £19.99
  • Certificate in Customer Service - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Customer Service - Online Training Course & Certification – CPD Accredited Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an a …
    £19.99
  • Certificate in Customer Support - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Customer Support - Online Training Course & Certification – CPD Accredited - Train your Customer Support Team with E-Learning Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we a …
    £19.99
  • Prospecting and Lead Generation – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Prospecting and Lead Generation – Online Course – CPD Accredited. Welcome to our online Prospecting and Lead Generation training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Prospecting and l …
    £19.99
  • Telephone Etiquette Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Telephone Etiquette Training – Online Course – CPD Accredited Welcome to our online Telephone Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone etiquette is a highly valua …
    £19.99
  • Basic Bookkeeping – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Basic Bookkeeping – Online Course – CPD Accredited. Welcome to The Mandatory Training Group’s online Basic Bookkeeping training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Numbers! Numbers! …
    £19.99
  • Body Language Basic Skills – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Body Language Basic Skills – Online Course – CPD Accredited. Welcome to The Mandatory Training Group’s online Body Language Basics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Can yo …
    £19.99
  • Business Acumen – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Acumen – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Business Acumen training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Business acumen (" …
    £19.99
  • Business Ethics – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Ethics – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Business Ethics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). A company's ethics wil …
    £19.99
  • Business Etiquette – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Etiquette – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). This online Busi …
    £19.99
  • Business Succession Planning – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Succession Planning – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Business Succession Planning training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK) …
    £19.99
  • Business Writing – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Writing – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Business Writing training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Writing is a key met …
    £19.99
  • Call Centre Training – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Call Centre Training – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Call Centre Training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone skills are a hi …
    £19.99
  • Change Management – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 43 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Change Management – Online Course – CPD Accredited. Welcome to The Mandatory Training Group’s online Change Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Change is a consta …
    £19.99
  • Civility in the Workplace – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Civility in the Workplace – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Civility in the Workplace training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Wh …
    £19.99
  • Collaborative Business Writing – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Collaborative Business Writing – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Collaborative Business Writing training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CP …
    £19.99
  • Communication Strategies – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Communication Strategies – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Communication Strategies training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). For …
    £19.99
  • Conducting Annual Employee Reviews – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Conducting Annual Employee Reviews – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Conducting Annual Employee Reviews training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Ser …
    £19.99
  • Conflict Resolution – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Conflict Resolution – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Conflict Resolution training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Wherever two o …
    £19.99
  • Contact Centre Training - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 16 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Contact Centre Training - Online CPD Accredited Training Course. Welcome to The Mandatory Training Group's online Contact Centre training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer …
    £19.99
  • Contract Management – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 25 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Contract Management – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Contract Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). It is easy to …
    £19.99
  • Creating a Great Webinar – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Creating a Great Webinar – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Creating a Great Webinar training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Webi …
    £19.99
  • Creative Problem Solving – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Creative Problem Solving – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Creative Problem-Solving training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). In t …
    £19.99
  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just about readin …
    £576
  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course is availa …
    £576
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576
  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576
  • Successful Interviewing

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Successful recruitment, and, consequently, higher retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the int …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £576
  • Succession Planning Masterclass

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to deliver results consistently, even when key staff leave. A realistic succession plan will identify who is capable of being an “emergency stand in” …
    £576
  • Introduction to Buying

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - Leeds
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Buying - Overview This interactive training course ensures that delegates know how buying can contribute and when to apply a range of buying techniques. The course helps to eliminate the fear and uncertainty for the Professional Buyer, allowing delegates to co …
    £576
  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Facilitation Skills - Overview Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Fa …
    £576
  • Introduction to Green Office Management

    Practical Training for Professionals
    • Classroom - Leeds
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Green Office Management - Overview A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and the huge difference you can make. This Introduction to Green Office Management course is availab …
    £576
  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Leeds
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576
  • Introduction to Quality Management

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Quality Management - Overview Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work. This Introduction to Quality Management course is avai …
    £576
    • 12 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960
  • Investor and Entrepreneur Skills

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Investor and Entrepreneur Skills - Overview This investor and entrepreneur training day is in two parts. The first shows how those that were successful entrepreneurs managed their businesses differently to those that were not. The second shows you the fastest and most risk av …
    £576
  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516
    • 12 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516
  • Leadership & Management Skills

    Practical Training for Professionals
    • 81 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Leadership & Management Skills - Overview Effective leadership and management is vital for the success of any organisation. The aim of this 1 day course is to enable those who are either new to a management role or have been in a management position for some time and wi …
    £576
  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Management Skills - How to Survive and Thrive - Overview This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially talk …
    £576
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Networking For Success

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

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