Level 2 Certificate in Customer Service for Health and Social Care Settings
Learning Curve Group
Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
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- Online
- 6 weeks · Self-paced
- Regulated qualification
- Tutor support
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...with customers in a health and social care setting, using effective communication. COURSE CONTENT Understanding customer expectations in health and social care settings How to identify the types of customers who interact with health and social care services Different communication methods
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