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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    4 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam | Lifetime Access
    • 787 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Popular
    Trending
    [Updated 2025] [Get 4 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 14%
    £12 £14

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    4 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam | Lifetime Access
    • 787 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Popular
    Trending
    [Updated 2025] [Get 4 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 14%
    £12 £14

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 347 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Popular
    Trending
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    Save 14%
    £12 £14

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 839 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    [Updated 2025] Imagine stepping into the bustling world of Office Management, where every day presents a new challenge and a fresh opportunity to succeed. With the "Office Management, Business Administration & Retail Customer Service - Level 4 Diploma," you are not just learn …
    Save 58%
    £12 £29

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    6 Premium Courses! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 161 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    Save 20%
    £12 £15

  • Retail Management, Customer Service, Communication Skills & Business Administration

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | 100% Pass Rate | Instant Access | 14 Day Money Back Guarantee
    • 47 students
    • Online
    • 8.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Popular
    Retail Management, Customer Service, Communication Skills & Business Administration Latest Update 14-Day Money Back Guarantee 4 Courses Bundle CPD Accreditation FREE MCQ EXAM + Unlimited Retakes Imagine the scenario - you are purchasing several courses of your interest separa …
    £12

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    £109

  • Complaints Handling for Customer Care ( Customer Service )

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • 25 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved …
    £12

  • Retail Customer Service - Level 3

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Popular
    Trending
    Are you an aspiring candidate looking to maximise your knowledge and skills in the relevant field? Then, this Retail Customer Service - Level 3 course is developed for you. An expert from the relevant industry prepared this Retail Customer Service - Level 3 course to give you a p …
    £12

  • Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | 100% Pass Rate | Instant Access | 14 Day Money Back Guarantee
    • 125 students
    • Online
    • 8.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Popular
    Trending
    ************** SPACIAL OFFER ****** Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management 4 CPD CERTIFIED Courses Bundle 4 FREE PDF CERTIFICATES INCLUDED FREE Exam + Unlimited Retakes 4 COURSES INCLUDED IN THIS BUNDLE: COURSE 01: Customer …
    £12

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    New Year Sale | 2 Travel Course Bundle | 5 Free Course + PDF Certificate | Lifetime Access | Expert Support
    • 152 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We …
    £12

  • Customer Service Diploma with KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access | Easy Refund
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Diploma with KYC & Email Writing - CPD Certified? 90% of UK consumers say that good customer service is important to them when making a purchase decision Nearly three out of five global consumers report that good customer service is vital for them to feel loy …
    £12.99

  • Level 1 Certificate in Customer Service - CPD Certified

    StudyHub
    **Limited Time Deal** - Bundle of 4 Courses + 1 FREE e-Certificate | 24/7 Tutor Support
    • 11 students
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Do you know how much money business owners are losing due to poor customer service or how much more they could make by offering exceptional customer service? This 4 courses Level 1 Certificate in Customer Service bundle will provide you with excellent knowledge and skills to beco …
    Save 6%
    £29.99 £32

  • Customer Service : Customer Service

    Enlight Academy
    CPD Accredited | FREE PDF Certificate | Instant Access | 100% Pass Rate | 24/7 Tutorial Support | Lifetime Access
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service : Customer Service Welcome to the most cutting-edge training on Customer Service : Customer Service ! This comprehensive course is designed to provide you with a good understanding of Customer Service : Customer Service, including the current trends on the subje …
    £12

  • Customer Service Level 1

    Empower UK Employment Training
    Entry Level Career Pathway Program on Customer Service - No Exam - Instant Free Certificate - Free Toolkit
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service star …
    Save 4%
    £12 £12.50

  • Complete Customer Service Training

    MAHABT
    Free and Instant Certificate | Updated | Learn From Industry Experts | No Hidden Fees | 24/7 support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Customer Service: The Art of Delightful Engagement Do you want to start a career in Customer Service or improve your skills in CUSTOMER SERVICE? With an emphasis on Customer Service legal concepts, Customer Service industry best practices and the underlying exper …
    £12

  • Customer Service - Customer Service Training

    Academy of Skills
    Free Resources | FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Do you wish you could learn a new skill set in order to get that Customer Service - Customer Service Training job? Do you wish to improve and monetize your Customer Service - Customer Service Training current abilities? Do you want to take a professionally created, industry-rel …
    £12

  • Customer Service : Customer Service Advisor Fundamentals

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    The Customer Service Advisor course is designed to equip individuals with the essential Customer Service Advisor skills and Customer Service Advisor knowledge required to excel in customer service roles across various industries. This comprehensive Customer Service Advisor traini …
    £12

  • Customer Service Diploma (CPD) with Complete Career Guide

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine stepping into a world where every customer interaction brings new possibilities. In today’s fast-paced market, exceptional customer service is more valuable than ever. With 75% of busin …
    £120

  • Customer Service (Customer Service) Training

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    The Customer Service Training Course focuses on enhancing your customer service skills, emphasising the importance of customer service in today’s business landscape. In this Customer Service Training course, you will explore various aspects of customer service, including effectiv …
    £12

  • Customer Service Training

    Training Tale
    Spring Offer | 2 Free Course | Free Reed Provided PDF Certificate | Instant Access | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer S …
    £12

  • Customer Service Advisor Basics : Introduction to Customer Service

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    The Customer Service Advisor course is designed to equip individuals with the essential Customer Service Advisor skills and Customer Service Advisor knowledge required to excel in customer service roles across various industries. This comprehensive Customer Service Advisor traini …
    £12

  • Diploma in Customer Service

    Core Courses
    Free PDF Certificate from REED | 100% Satisfaction Guarantee | Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ****** FREE PDF CERTIFICATE ***** Diploma in Customer Service Hello and welcome to the Diploma in Customer Service. 14 DAY MONEY BACK GUARANTEE Enrol in the Diploma in Customer Service to establish your dynamic career and reinforce your profound knowledge. The best way for you to …
    £12

  • Customer Service Training: Dealing with Difficult Customers

    Core Courses
    CPD Certified | Free PDF Certificate from REED | 24/7 Expert Support | No Exam | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Training Hello and welcome to the Customer Service Training. 14 DAY MONEY BACK GUARANTEE Enrol in the Customer Service Training to establish your dynamic career and reinforce your profound knowledge. The best way for you to have a deep insight and knowledge of th …
    £12

  • Customer Service Executive - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • 10 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 20 Customer Service Executive Core Training 20 Complete Career Support Cour …
    £499

  • Customer Service : Customer Service Training Course

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    The Customer Service Training Course focuses on enhancing your customer service skills, emphasising the importance of customer service in today’s business landscape. In this Customer Service Training course, you will explore various aspects of customer service, including effectiv …
    £12

  • Customer Service : Customer Service Advisor Training Level 3 Diploma

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    The Customer Service Advisor course is designed to equip individuals with the essential Customer Service Advisor skills and Customer Service Advisor knowledge required to excel in customer service roles across various industries. This comprehensive Customer Service Advisor traini …
    £12

  • Customer Service Certification

    Knowledgera
    5 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service This Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service course have verity of important information about Customer Service. Some of our most …
    Save 12%
    £29 £33

  • Customer Service Training

    Knowledgera
    3 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service This Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service course have verity of important information about Customer Service. Some of our most popu …
    £19

  • Customer Service Techniques for Understanding Customer Needs

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    The Customer Service Techniques for Understanding Customer Needs Course focuses on enhancing your customer service skills, emphasising the importance of customer service in today’s business landscape. In this Customer Service Training course, you will explore various aspects of c …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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