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Free Online Customer service courses

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  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 8,683 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 4,005 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationship …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 5,850 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including ho …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 4,315 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sur …
    Free

  • Certificate in Principles of Team Leader Level 2

    BCTG Ltd
    Flexible learning, monthly 1-2-1 support, Funded
    • New course!
    • Online
    • 4 months · Self-paced
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Trending
    Lead with confidence – inspire your team to succeed Are you stepping into your first leadership role or looking to build strong foundational management skills? The Level 2 Team Leader qualification is designed to support aspiring or new team leaders across all industries who wa …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 15,498 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of lea …
    Free

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 4,546 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on yo …
    Free

  • Digital Work Experience

    Reed Business School
    Real-life work experiences across 10 companies and 17 sectors as part of the 'Gateway to work' programme
    • 3,088 students
    • Online
    • 3.7 hours · Self-paced
    Popular
    Trending
    Are you struggling to get in-person work experience? Do you want to know more about what it's really like to work in different sectors like Marketing, Product design, Finance or Care? If so, this Digital Work Experience course could be exactly what you're looking for. This D …
    Free

  • Get ready to work - From digital work experience to interview prep

    Reed Business School
    The ultimate careers programme for students, graduates and job seekers
    • 447 students
    • Online
    • 7.8 hours · Self-paced
    Calling all students… If you want to know how to get into your dream job or career once you've finished school, college or university, this course is for you. Gateway to Work is a free digital careers programme that gives you all the tools you need to smoothly transition from edu …
    Free

  • Level 2 Understanding Tenant Support in Social Housing

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    • 2,896 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support …
    Free
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business and Business studies. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

In addition to a variety of free Customer service online courses, Reed Courses also offers a range of free classroom courses. These are perfect for anyone looking to learn in an in-person format.
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