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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • CompTIA A+ IT Technicians Course (NEW 1000 Series)

    e-courses4you
    Fast effective e-learing course, written and designed by industry experts
    • 88 students
    • Online
    • 60 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    The CompTIA A+ certification is the starting point for a career in IT. The CompTIA A+ is an industry-recognised global certification which validates your abilities and professionalism in the vast field of IT support, computer hardware and mobile devices.
    £49.95

  • Workplace Mental Health

    Thames College
    Level 5 QLS Endorsed Course | Voiceover & Visual Elements Included | Instant Access
    • Online
    • 192 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Are you an HR professional trying to enhance your well-being plan or a line manager looking for advice on how to help your staff more effectively? Then enrol in our Workplace Mental Health course to ensure employee mental health in a more planned manner. One of the most prevale …
    £12

  • Social Housing and Tenant Management

    Janets
    FREE PDF Certificate, Assessment & Tutor Support | IAO Certified Training | Unlimited 24/7 Access
    • 23 students
    • Online
    • 4 hours · Self-paced
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, y …
    £15

  • Certified Data Protection Officer

    Janets
    Free PDF Certificate | Tutor Support & Assessment Included | Lifetime access
    • 45 students
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Certified Data Pr …
    £15

  • Business English and Communication

    OfCourse
    • 319 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This Business English course will give budding professionals the knowledge and confidence they need to communicate effectively in an English language workplace.This course is a system that will allow you to communicate in English effectively, and not just your basic ideas, but …
    £99

  • Administration Skills and Payroll Course - Special Offer Only £39!

    National Open College
    • 29 students
    • Online
    • 12 months · Self-paced
    • 7 CPD points
    • Tutor support
    Great service
    The Administration Skills and Payroll Level 3 course is perfect if you're looking to get into an office administrator role or payroll department. An amazing course that will add value to your CV. Give your career a boost with this recognised Level 3 Administration Skills and P …
    Save 69%
    £12 £39

  • Sales Manager - Course

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Internet Marketing Course
    • 40 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Sales Manager Training Certificate of achievement in Sales Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Sales Management …
    £12

  • Sales Skills : Sales management

    CPD Courses
    Diploma in QLS Level 5| *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | **Free Business Ethics Course**
    • 134 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Sales Skills Diploma in Sales Skills QLS Level 5. Additional CPD Accredited Sales Skills Certificate with 100 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Sales Skills Level 5 Diploma of Achieveme …
    £12

  • Sales Management - Higher Diploma

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 100 CPD Points |*Free Customer Services Course*
    • 74 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Sales Management Diploma Diploma in Sales Management QLS Level 5. Additional CPD Accredited Sales Management Certificate with 100 CPD points available with no extra study. This Sales Management course comes with easy to understand e-learning study materials. Endorsed Sales …
    Save 14%
    £12 £14

  • Business Administration Course - Level 3 & 4 Accredited Certification

    eTeaching Academy
    Enrol today and receive your online training, tutor support, PDF certificate and more
    • 159 students
    • Online
    • 140 hours · Self-paced
    • 14 CPD points
    • Tutor support
    Great service
    Take the Business Administration Level 3 and 4 Course CPD Accredited course. Study online with 12 months unlimited access. PDF Certificate Included. Complete the course anytime in 12 months. Access your course anytime, anywhere. Learn on PC, Laptop or any Smart Devic …
    Save 36%
    £12 £19

  • IoSCM Level 5 Diploma in Logistics & Transport Management

    IOSCM
    Regulated qualification studied flexibly online with tutor support. Self-paced assessments (no exams required).
    • 140 enquiries
    • Online
    • 18 months · Self-paced
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Great service
    Guarantee success with the Institute of Supply Chain Management. With our unrivalled support network, we offer every learner much more than just a qualification; we provide a platform for growing, learning, and progressing as an industry professional. The Institute of Supply Chai …
    £2,980.80

  • Level 4 Diploma in Travel & Tourism

    Brentwood Open learning College
    Diploma QLS Level 4 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | *Free Hotel Management Course*
    • 214 students
    • Online
    • 400 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    LEVEL 4 DIPLOMA IN TRAVEL & TOURISM DIPLOMA IN TRAVEL & TOURISM QLS Level 4. Additional CPD Accredited Travel & Tourism Certificate with 80 CPD points available with no extra study. This Travel & Tourism course comes with easy to understand e-learning study m …
    Save 60%
    £12 £30

  • Contract Management – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 78 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Contract Management - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Contract Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). It …
    £19.99

  • Hairdressing and Hair Braiding Level 2

    Janets
    CPD Certified Diploma | FREE Digital Certificate | FREE Exam | 24/7 Tutor Support | Lifetime Access | 100% Success Rate
    • 103 students
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Looking to perfect your hairdressing skills and master the art of hair braiding? Look no further! Our Hairdressing and Hair Braiding course has got you covered. Our comprehensive curriculum covers all the basics of hairdressing, including cutting, styling, and colouring techniq …
    £15

  • Anxiety in Children and Young People During COVID-19

    One Education
    Level 4 Endorsed Advanced Certificate | CPD UK Certified | 120 CPD Points | Exam & Full Tutor Support | 24x7 Access
    • 22 students
    • Online
    • 370 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    The Anxiety in Children and Young People During COVID-19 is all you need to advance your career in relevant fields. Enrol now to discover everything you need to know about the Anxiety in Children and Young People During COVID-19 and the skills to improve your talents in this fiel …
    £12

  • Dog Training Diploma + Dog Walking Business

    Lead Academy
    2 Courses Bundle with Free CPD UK Accredited PDF Certificate | Updated Training |Recognised Certificate | Exam Included
    • 10 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited PDF certificate Free CPD UK Accredited PDF Certificate from Lead Academy Free Course Completion PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Cour …
    Save 22%
    £14 £18

  • Professional Electrician

    Lead Academy
    13 Courses Bundle with Free CPD UK Accredited PDF Certificate | Updated Training |Recognised Certificate | Exam Included
    • 80 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 47 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited PDF certificate Free CPD UK Accredited PDF Certificate from Lead Academy Free Course Completion PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Cour …
    Save 68%
    £14 £45

  • Professional Chef, Food hygiene, Hospitality Catering Management Diploma Level 5 & 3

    Training Edge
    5 Courses Bundle + Free 5 PDF Certificate Included | Easy Refund Policy |Tutor Support | No Hidden Fees | 100% Pass Rate
    • Online
    • 7.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Professional Chef, Food hygiene, Hospitality Catering Management Diploma Level 5 & 3 Get instant access to your Professional Chef, Food hygiene, Hospitality Catering Management Diploma Level 5 & 3 course. Study online, track your progress, and learn new skills, from where …
    £12

  • Real Estate Investor Training

    One Education
    CPD UK Certified | Level 5 Endorsed Diploma | Exam & Tutor Support Included | 24x7 Instant Access
    • 73 students
    • Online
    • 415 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    The Real Estate Investor Training is all you need to advance your career in relevant fields. Enrol now to discover everything you need to know about the Real Estate Investor Training and the skills to improve your talents in this field and be confident in your knowledge bucket wi …
    £12

  • Sage 50 / QuickBooks / Excel / Xero Training

    KBM training
    Work Experience with Qualified Accountants
    • 490 enquiries
    • Online
    • 80 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    Sage 50 Training/ QuickBooks Training / Excel Training / Xero Training You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting software such …
    Save 50%
    £244 £488

  • SAP MDG (Master Data Governance)

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • 51 students
    • Online
    • 31.4 hours · Self-paced
    • Certificate(s) included
    Uplatz offers this comprehensive training on SAP MDG (Master Data Governance) module. This is video-based online course (self-paced training). You will be awarded Course Completion Certificate at the end of the course. SAP MDG (SAP Master Data Governance) is a module by SAP …
    Save 7%
    £12 £13

  • Line Management CPD Certified

    One Education
    CPD UK Certified | Advanced Audiovisual Lessons | Tutor Support included | Special Price
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    The Line Management is all you need to advance your career in the relevant fields. Enrol now to discover everything you need to know about the Line Management and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your …
    £15

  • Veterinary Receptionist Level 3 Course

    Animal Training College
    CPD Accredited - Tutor Support - Exams Included - Special Offer - Enrol Today!
    • 337 students
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Take the Veterinary Reception Level 3 Course - CPD Accredited course. Study online with 12 months unlimited access. PDF Certificate Included. Complete the course anytime in 12 months. Access your course anytime, anywhere. Learn on PC, Laptop or any Smart Device. Tutor Support …
    Save 50%
    £12 £24

  • Feng Shui Interior Design Accredited Course - CPD Certified

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 127 students
    • Online
    • 30 hours · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    Are you looking for a life less cluttered? Seeking ideas to freshen up your home? Want to attract positive energy? You’ll get the answers to all this and much more when you study our Feng Shui Interior Design Course. Feng Shui is an ancient Chinese practice where everything is h …
    Save 20%
    £12 £15

  • Language Skills: French, German, Spanish, Italian, Portuguese - CPD Accredited

    Skill Up
    CPD Accredited | 6-in-1 Premium Bundle | Free PDF Certificates | New & Updated | 24/7 Tutor Support
    • 13 students
    • Online
    • 36 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Learning a language is a time-consuming and difficult process that takes dedication, persistence, and hard training. You already know that if you're reading this. What you may not realise is that there are ways available to help you study more successfully, making the most of you …
    Save 10%
    £35 £39
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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