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In-company Customer service courses

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  • Customer Service Skills | Instructor-Led Group Training | On-Site

    KEYS TRAINING
    We will work closely with you to create a customised course that aligns with your organisation's specific needs.
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Unlock the full potential of your team’s customer service capabilities with our Interactive Customer Service Skills Workshop . Delivered on-site and tailored to your organisation’s specific needs, this instructor-led training provides a hands-on, engaging approach to mastering e …
    £775

  • Customer Service Excellence Training Course

    Reed Business School
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The Customer Service Excellence course is designed to equip professionals with the skills and mindset necessary to provide outstanding service to customers. This program focuses on building a customer-centric approach, fostering effective communication, and developing strategies …
    Enquire for pricing

  • Customer Service Success - in-house team training

    Mark Baglow Training Limited
    Turn Customer Service into Customer Delight. In-house group training tailored to your organisation.
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Whether you're in a customer-facing role or supporting clients remotely, the way you handle interactions can make or break customer loyalty. ​Learn how to handle customer interactions professionally, exceed expectations, and manage complaints with confidence to create a great cus …
    Enquire for pricing

  • Customer Service Skills | Instructor-Led Group Training | On-Site

    KEYS TRAINING
    We will work closely with you to create a customised course that aligns with your organisation's specific needs.
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Unlock the full potential of your team’s customer service capabilities with our Interactive Customer Service Skills Workshop . Delivered on-site and tailored to your organisation’s specific needs, this instructor-led training provides a hands-on, engaging approach to mastering e …
    £775

  • Delivering Excellent Customer Service

    AHR Consultants
    This course explores the concept of remarkable customer service and what makes it stand out from the crowd.
    • 11 enquiries
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This one day course can be held on your premises at a date and time to suit you (minimum of 5 delegates). It will review the benefits of effective customer service, explore your customers’ expectations and identify the key actions to deliver them consistently at every stage of th …
    Enquire for pricing

  • Telephone Techniques For Service Excellence Training Course

    Reed Business School
    Telephone Techniques For Service Excellence Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course is designed to enhance participants' telephone communication skills, focusing on providing excellent customer service and ensuring positive interactions with callers. It equips individuals with the tools and techniques to deliver superior telephone service.
    Enquire for pricing

  • Dealing with Difficult and Distressed Customers Professional Course

    Reed Business School
    Dealing with Difficult and Distressed Customers Professional Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to effectively handle challenging customer interactions. This course focuses on de-escalation techniques, empathetic communication, and conflict …
    Enquire for pricing

  • Effective Communication Skills Training

    Powercall Global Training
    • 10 enquiries
    • Onsite
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication is rightly considered to be the most important skill a person requires in order to be successful. Time and time again, excellent communication is a leading factor in gaining bigger a …
    Enquire for pricing

  • Handling Complaints Effectively

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This one day course will help front-line staff to deal with complaints in a straight forward and effective way. Our approach takes attendees through a number of activities to suit all learning styles and to ensure that the lessons learned stick long after the course is over.
    £840

  • Body Language Training

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This course sets out to develop attendee’s skills in understanding their own body language as well as being able to read the body language of others. If we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole. This use of bod …
    £840

  • Business Etiquette and Conduct

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This course has been developed to help ensure the people in your organisation are aware of the importance of meeting common workplace standards. Participants may not be aware how certain behaviours affect others within the organisation, and indeed how that affects the business as …
    £840

  • Intro to Successful Selling Training Course

    Reed Business School
    Intro to Successful Selling Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Introduction to Successful Selling" course is designed to provide participants with foundational knowledge and skills in the art of selling. This course introduces key principles, techniques, and ethical practices to help individuals build confidence and effectiveness in sal …
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  • Marketing Essentials

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This one day training course, ‘Marketing Essentials’ covers the basics of marketing and is intended not only for people who are new to a marketing role, but just about anybody in the organisation. A basic understanding of the subject is particularly valuable to people in manage …
    £840

  • Business Administration Course: In Person Training with Trainer

    KEYS TRAINING
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Our Business Administration Course is a dynamic, instructor-led programme designed to deliver essential administrative skills directly at your workplace. This course stands out by offering fully customisable content, tailored specifically to your organisation's needs. We work c …
    £775

  • Account Management Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; respo …
    £840

  • Essential Selling Skills On-Site

    Powercall Global Training
    Interactive trainer-led workshop with activities.
    • Onsite
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Our selling skills workshop equips attendees with the key techniques to open their sales interactions with maximum impact, to accelerate the building of trust and rapport with prospects, to establish clear value and to secure commitment in the most effective fashion. Attendees …
    Enquire for pricing

  • English Grammar: Idioms, Synonyms, Metaphors & Similes

    Learndrive
    CPDQE Accredited | Instant Certification | Expert Guidance | Tutor Support Available | Online Validation
    • Onsite
    • 2 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to our English Grammar Mastery Bundle! Explore the nuances of synonyms and antonyms, dive into the world of idioms, similes, and metaphors, and elevate your language skills. With this bundle, you'll express yourself with precision and creativity in both spoken and writt …
    £12

  • Teamwork and Collaboration

    Reed Business School
    • Onsite
    • Full-time
    • Tutor support
    Great service
    Teams are the basic unit for delivering work – and if your team, group or project-unit doesn’t gel there is often a reduction in quality, more bottlenecks, less innovation and reduced customer service. Ultimately, opportunities to deliver are lost. We use the innovative and uniqu …
    Enquire for pricing

  • Strategic Marketing Planning Training Course

    Reed Business School
    Strategic Marketing Planning Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course is designed to provide marketing professionals with the knowledge and skills needed to develop effective and comprehensive strategic marketing plans. Participants will explore key concepts in strategic marketing, market analysis, and planning to drive successful marke …
    Enquire for pricing

  • Lean Six Sigma Green Belt (On-site)

    Acudemy
    Accredited & Experienced Trainer
    • 19 enquiries
    • Onsite
    • 5 days · Full-time
    • Professional certification
    • 35 CPD points
    • Tutor support
    Great service
    Lean Six Sigma is not a new concept, but it has been adopted by many companies in various industries to become more efficient and successful. Lean Six Sigma methodology can be applied in almost any area within a company and helps companies improve their processes, products, and …
    Enquire for pricing

  • Practical Sales Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 12 hours · Full-time
    • Tutor support
    This one and a half day course has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales and those who have a lot of experience, as the content is flexible enough to adapt to su …
    £1,140

  • Introduction to Quality Management

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Gain a competitive advantage by developing your employees' awareness of quality management principles The history of Quality Management, from a simple process of inspecting a sample of the finished product to Total Quality Management, has led to the development of essential proce …
    £840

  • Food Safety and Hygiene Professional Training Course

    Reed Business School
    Food Safety and Hygiene Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Food Safety and Hygiene" course is a comprehensive training program designed to equip individuals working in the food industry with the knowledge and skills necessary to maintain high standards of food safety and hygiene. This course adheres to UK regulations and provides pr …
    Enquire for pricing

  • Microsoft Project Introduction - In-company

    MS Office Training Ltd
    Trainer led Live online classes and 1 year email support
    • 10 enquiries
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £750

  • Microsoft Excel Introduction - In-company

    MS Office Training Ltd
    Trainer led Live online classes, Classroom or In Company/Bespoke based course with study materials, tutor support
    • 31 enquiries
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Very professional and well mannered, fun and pleasant at the same time. I learnt a lot Carolina Foster - CNN Very helpful course. Would definitely take an …
    £550

  • Microsoft Powerpoint Advanced - In-company

    MS Office Training Ltd
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Modify the PowerPoint environment Using Master View in order to customise a design template Add and customize SmartArt graphics Add animations and change its effect options Add action buttons to control the flow of …
    £550
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business studies. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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