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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £150

  • Customer Service Representative Advanced Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 626 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ✩ Trusted by Over 10K Business Partner & 1 Million Students Around the World! ✩ [Updated 2024] [Watch Free Preview: 1st Module of Customer Service Course] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth unde …
    Save 14%
    £12 £14

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 662 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    [Updated 2024] Having a skillset specialising in Office Administration, Business Administration & Retail Customer Service opens the door to a wide range of job opportunities, irrespective of the field. So, Enrol without delay in our Office Administration, Business Administrat …
    Save 58%
    £12 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 237 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    Save 7%
    £12 £12.99

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 119 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    Save 20%
    £12 £15

  • Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • 14 students
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management 4 CPD CERTIFIED Courses Bundle 4 FREE PDF CERTIFICATES INCLUDED 4 COURSES INCLUDED IN THIS BUNDLE: COURSE 01: Customer Service Diploma (Level 2 & 3) COURSE 02: Communication Skill …
    £12

  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    Updated 2024 |**SPRING SALE**| 6 Free Course + 7 PDF Certificate | Retake Exam | Lifetime Access | Expert Support
    • 102 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We …
    £12

  • Customer Service Excellence - Level 5

    Learndrive
    Free Ebook | Customer Care | Telephone Etiquette | Receptionist | Know Your Client (KYC) | Email Writing
    • Online
    • 9.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Excellence - Level 5 Diploma Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professi …
    Save 33%
    £12 £18

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 29 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Why Study This Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for cus …
    Save 7%
    £12 £13

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills an …
    £12

  • Customer Service (Customer Service)

    Knowledgera
    Updated 2024*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) This Customer Service (Customer Service) course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service (Customer Service) course have verity of important …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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