Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills
30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
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Summary
- CPD Accredited PDF Certificate - Free
- CPD Accredited Hard Copy Certificate - £15.99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
***24 Hours Limited Time Sale Offer***
Customer Service Programme Enrolment Gifts:
FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment
The gap between supply and demand for Customer Service professionals is widening as we speak! The statistics are insane! In a couple of years, the Customer Service industry will have thousands more job openings in the UK alone, with a salary range of £30,000-£70,000.
This power-packed Customer Service programme features 25 in-depth courses, offering a Sea of knowledge and a Toolbox of skills. You will dive into the fundamentals, explore basics to advanced concepts, deep insights and gain the skills, blending the expertise of industry professionals.
To truly propel your success, we've included 5 bonus career-focused courses. These targeted lessons will give you a competitive edge and help land your dream job. Whether you're a beginner or a seasoned professional or a curious learner, this Customer Service bundle is what you need as it caters to all levels.
Wait, there is more! When you enrol in Customer Service Programme, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and a student ID card, all absolutely free!
Courses In this Customer Service Career Action Plan Programme:
- Course 01: Advanced Diploma in Customer Service
- Course 02: Customer Service Skills
- Course 03: Customer Relationship Management
- Course 04: Media and Public Relations
- Course 05: Office Skills and Receptionist Course
- Course 06: Know Your Customer (KYC)
- Course 07: Master Yourself in Talking with Strangers
- Course 08: Workplace Confidentiality
- Course 09: Self Esteem and Confidence Building Course
- Course 10: Call Centre & Customer Service Training Course
- Course 11: Call Centre Based Customer Service
- Course 12: Certificate in Workplace Communication Skills
- Course 13: Body Language and Gesture Training
- Course 14: Email Writing Course
- Course 15: Telesales Executive Training
- Course 16: Negotiation Skills
- Course 17: Dealing with Difficult Conversations
- Course 18: Conflict Resolution
- Course 19: Cross-Cultural Awareness Training
- Course 20: Effective Communication Skills
- Course 21: Patient Customer Service Training
- Course 22: Office Skills and Administration
- Course 23: Critical Thinking, Problem Solving and Decision Making
- Course 24: Conversation Virtually with Anyone
- Course 25: Reporting and Data Analysis
5 Career-Focus Programme that will help you with career planning, resume writing, job searching and acing your interview:
- Course 01: Career Development Plan Fundamentals
- Course 02: Resume Writing and Job Searching
- Course 03: How To Succeed At Interviews
- Course 04: Video Job Interview for Job Seekers
- Course 05: Create a Professional LinkedIn Profile
Certificates
CPD Accredited PDF Certificate
Digital certificate - Included
CPD Accredited Hard Copy Certificate
Hard copy certificate - £15.99
A physical, high-quality copy of your certificate will be printed and mailed to you for only £15.99.
For students within the United Kingdom, there will be no additional charge for postage and packaging. For students outside the United Kingdom, there will be an additional £10 fee for international shipping.
CPD
Course media
Description
Start building your career with our Customer Service Programme Right Away!
Dive into a comprehensive learning journey with the Customer Service Programme. Begin with the 25 foundational courses that provide a solid understanding of the core concepts. Once you've established a strong base, advance your knowledge further on Customer Service Programme with the 5 career-focused courses to help you land your dream job.
All the Customer Service courses are designed to equip you with the specific tools and techniques needed to thrive in your desired career path. Whether you're a complete beginner or looking to sharpen your existing skills, this Customer Service programme has everything you need to achieve your goals
Standout features of this Customer Service Programme
- The ability to complete the Customer Service Programme at your own convenient time
- Facility to study Customer Service Programme from anywhere in the world by enrolling
- Free CPD Accredited Certificate upon completion of Customer Service Programme
- Get a free student ID card with the Customer Service Programme
- Lifetime access to the Customer Service Programme materials
- Get instant access to this Customer Service Programme
- 24/7 tutor support with the Customer Service Programme
Certification
You have to complete the assignment given at the end of the Customer Service Programme. After passing the Customer Service exam, you will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards. COMPLETELY FREE OF COST!
Who is this course for?
This Customer Service Programme is the go-to for:
- Students seeking mastery in Customer Service
- Professionals looking for a Customer Service related career.
- Individuals seeking to enhance Customer Service skills
- Individuals who are already employed and wish to climb up their career ladder in the Customer Service industry
- Anyone passionate to learn about Customer Service
- Anyone who values flexible, self-paced learning from the comfort of home
Requirements
This Customer Service Programme requires no prior experience and learners from any background can enrol in the course. All you need is a device and an internet connection!.
Career path
From this Customer Service Programme, you will gain the knowledge and skills required to kickstart your career or take your career to the next level or have a significant personal growth in the industry.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
