Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
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- 3 Certificates - Free
- Reed Courses Certificate of Completion - Free
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Overview
Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
- 4 CPD CERTIFIED Courses Bundle
- 4 FREE PDF CERTIFICATES INCLUDED
4 COURSES INCLUDED IN THIS BUNDLE:
- COURSE 01: Customer Service Diploma (Level 2 & 3)
- COURSE 02: Communication Skills
- COURSE 03: Conflict Management
- COURSE 04: Time Management
Get instant access to your Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course. Study online, track your progress, and learn new skills, from wherever you are.
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- Instant PDF Certificate after completing this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course.
This Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course comes with easy to understand e-learning study materials.
3 Courses Exclusive Bundle:
This Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course is developed by industry experts. We have divided this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course into ten easy-to-understand modules. Each module deals with an important topic.
Why choose this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
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Please remember that this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course comes with Reed's 14 days Money Back Guarantee.
Certificates
3 Certificates
Digital certificate - Included
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Curriculum
Course media
Description
Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
We believe in the convenience of the learners, that is why this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course is self-paced. So, you don’t need to worry about the timing for studying this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course. Moreover, in case of any issue in accessing this premium Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course, please don’t hesitate to contact our dedicated 24/7 customer support team. They will solve your issues with utmost care.
We give you unlimited access to this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course so that you can revisit the course time and again. So, what are you waiting for? Enrol yourself in this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course now and start learning precious things that will set you apart from your competitors!
>>>>>>>>>> COURSE 01: Customer Service Diploma (Level 2 & 3)
- Module 1: An Overview of Customer Service
- Module 2: Strategies for Understanding Your Customers
- Module 3: The Customer-Focused Organisation
- Module 4: Creating Customer Service Strategy
- Module 5: Training & Development for Effective Customer Service
- Module 6: Building Strong Relationship With Customers
- Module 7: Communication in Customer Service
- Module 8: Handling Complaints
>>>>>>>>>> COURSE 02: Communication Skills
- Module 1: Nature and Scope of Communication
- Module 2: Communication Barriers
- Module 3: Listening Skills
- Module 4: Oral Communication
- Module 5: Presentation Skills
- Module 6: Non-verbal Communication
- Module 7: Written Communication
- Module 8: Feedback and Counselling Skills
>>>>>>>>>> COURSE 03: Conflict Management
- Module 1: Conflict Prevention and Control
- Module 2: Handling the Emotional Components of Conflict
- Module 3: Collaborative Problem Solving: Seeking an Elegant Solution
- Module 4: Three Essentials for Effective Communication
Certificate of Achievement
As soon as you complete this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management, you can claim your certificate of achievement.
CPD Accredited Certificate
This Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management will ensure a verified CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $4.99 to get a PDF format of this certificate.
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*** Grab Your Certificate ***
After completing the Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management Bundle! As a token of your achievement, you will receive immediate access to a complimentary PDF certificate for each individual course within the Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management bundle. Completely free of charge.
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Refund Policy
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Who is this course for?
Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
This course is for anyone interested in Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
Requirements
Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
There is no prerequisite to enrolling in this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course.
Career path
Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
- Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management Course offers a unique opportunity to gain valuable skills and advance your career
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.