Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
4 in 1 Bundle | Free 4 PDF Certificate Included | 100% Pass Rate | Instant Access | 14 Day Money Back Guarantee
Summary
- 4 Certificates - Free
- Reed Courses Certificate of Completion - Free
- CPD Accredited Certificate - (Verified) - £5
- Tutor is available to students
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Overview
************** SPACIAL OFFER ******
Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
- 4 CPD CERTIFIED Courses Bundle
- 4 FREE PDF CERTIFICATES INCLUDED
- FREE Exam + Unlimited Retakes
4 COURSES INCLUDED IN THIS BUNDLE:
- COURSE 01: Customer Service Diploma (Level 2 & 3)
- COURSE 02: Communication Skills
- COURSE 03: Conflict Management
- COURSE 04: Time Management
Get instant access to your Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course. Study online, track your progress, and learn new skills, from wherever you are.
- 14 DAY MONEY BACK GUARANTEE
- Instant PDF Certificate after completing this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course.
This Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course comes with easy to understand e-learning study materials.
4 Courses Exclusive Bundle:
This course is developed by industry experts. We have divided this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course into ten easy-to-understand modules. Each module deals with an important topic.
Why choose this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
- Accredited by CPD
- Instant access to this course.
- Self-paced, supported on any device, i.e., desktop, laptop, smartphone, tab.
- TUTOR SUPPORT Available to this Course
- Dedicated 24/7 customer support to solve all the queries from you.
- No Hidden fees to this course
- Downloadable Resource Available to this course
Please remember that this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course comes with Reed's 14 days Money Back Guarantee.
Certificates
4 Certificates
Digital certificate - Included
Note: Since you will get 1 auto-generated certificate from reed, you need to order certificate (for free) as soon as you complete the course to obtain the certificates of other courses.
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
CPD Accredited Certificate - (Verified)
Digital certificate - £5
CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $5 to get a CPD Accredited Certificate (Verified) PDF format of this certificate.
Curriculum
Course media
Description
Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
We believe in the convenience of the learners, that is why this course is self-paced. So, you don’t need to worry about the timing for studying this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course. Moreover, in case of any issue in accessing this premium course, please don’t hesitate to contact our dedicated 24/7 customer support team. They will solve your issues with utmost care.
We give you unlimited access to this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course so that you can revisit the course time and again. So, what are you waiting for? Enrol yourself in this course now and start learning precious things that will set you apart from your competitors!
>>>>>>>>>> COURSE 01: Customer Service Diploma (Level 2 & 3)
- Module 1: An Overview of Customer Service
- Module 2: Strategies for Understanding Your Customers
- Module 3: The Customer-Focused Organisation
- Module 4: Creating Customer Service Strategy
- Module 5: Training & Development for Effective Customer Service
- Module 6: Building Strong Relationship With Customers
- Module 7: Communication in Customer Service
- Module 8: Handling Complaints
>>>>>>>>>> COURSE 02: Communication Skills
- Module 1: Nature and Scope of Communication
- Module 2: Communication Barriers
- Module 3: Listening Skills
- Module 4: Oral Communication
- Module 5: Presentation Skills
- Module 6: Non-verbal Communication
- Module 7: Written Communication
- Module 8: Feedback and Counselling Skills
>>>>>>>>>> COURSE 03: Conflict Management
- Module 1: Conflict Prevention and Control
- Module 2: Handling the Emotional Components of Conflict
- Module 3: Collaborative Problem Solving: Seeking an Elegant Solution
- Module 4: Three Essentials for Effective Communication
>>>>>>>>>> COURSE 04: Time Management
- Module 1: An Overview of Time Management
- Module 2: Goal Setting in Time Management
- Module 3: Tools for Prioritisation
- Module 4: Managing Interruptions
- Module 5: Managing Procrastination
- Module 6: Scheduling
- Module 7: How to Delegate Effectively
Certificate of Achievement
As soon as you complete this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management, you can claim your certificate of achievement.
CPD Accredited Certificate
This Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management will ensure a verified CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $4.99 to get a PDF format of this certificate.
*** Unleash Your Potential: Unlock Gifted Course Access ***
We are pleased to notify you that you have been given access to a selection of gift courses from Training Edge. These course login credentials will be conveniently delivered to your provided email address.
*** Grab Your Certificate ***
After completing the Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management Bundle! As a token of your achievement, you will receive immediate access to a complimentary PDF certificate for each individual course within the bundle. Completely free of charge.
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You can buy this course for your colleague or members of your team by simply adding the course to the basket. You can add the student's details and a message at checkout.
Refund Policy
This course is backed by a 14-day refund policy. If you're not completed satisfied, simply request a refund through your dashboard.
Who is this course for?
This course is for anyone interested in Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management
Requirements
There is no prerequisite to enrolling in this Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management course.
Career path
- Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management Course offers a unique opportunity to gain valuable skills and advance your career
Questions and answers
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Reviews
Provider
The online learning environment Training Edge is a place where students may go to study. This platform's first objective is to create a continually growing community of eager learners rather than just giving formulaic education. With a focus on preparing students for the future, Training Edge provides excellent training developed by skilled instructors. The carefully crafted compact courses make it simple for learners to pick up new skills.
Future improvement is facilitated through Training Edge. There are only a few clicks required if you want to become a part of this community of influencers and learners.
Our Vision
We believe that there should be a scope of boundless quality learning for all. we are working to make online learning easy and affordable for everyone who wants to enhance their knowledge and employment skills in their desired working arena.
We aspire to create a community of exceptional, well-trained learners who will guide the following generation toward a better future.
Our Mission
Our goal is to give you modern learning materials for developing adaptable skills. It will make you more competitively capable. With a committed student support desk, an excellent curriculum, successful marketing, and ongoing research and development, we hope to become the premier provider of online courses you can trust at all times.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
