Retail Management, Customer Service, Communication Skills & Business Administration

Retail Management, Customer Service, Communication Skills & Business Administration

• Latest Update
• 14-Day Money Back Guarantee
• 4 Courses Bundle
• CPD Accreditation

• FREE MCQ EXAM + Unlimited Retakes

Imagine the scenario - you are purchasing several courses of your interest separately vs you are getting all these courses together in a BUNDLE. Which one would be more convenient in terms of both ease and money? Yes, it’s the BUNDLE one. Therefore, we have created this Retail Management, Customer Service, Communication Skills & Business Administration bundle for learners like you.

The following courses are included

• Course 01: Retail Management
• Course 02: Level 5 Customer Service
• Course 03: Communication Skills
• Course 04: Business Administration

This Retail Management, Customer Service, Communication Skills & Business Administration is composed of a TOTAL OF 4 COURSES. The courses in this Retail Management, Customer Service, Communication Skills & Business Administration have been selected carefully keeping your need and interest in mind.

When you study one course you might feel the need of another course to understand a particular topic better! These courses complement each other. Our Retail Management, Customer Service, Communication Skills & Business Administration is such a course where you will find close connections with one course to another.

Moreover, with this Retail Management, Customer Service, Communication Skills & Business Administration course you will be able to maximise your career prospects through a customised journey whether you are seeking for new opportunities or updating your knowledge and skills in the relevant field. This Retail Management, Customer Service, Communication Skills & Business Administration could be the vital cog in your career wheel moving toward success.

Enrolling in this Retail Management, Customer Service, Communication Skills & Business Administration course will allow you to grab the opportunity to get free pdf certificates for all the courses included in this bundle. So, without any further delay, take this exclusive Retail Management, Customer Service, Communication Skills & Business Administration and start experiencing a positive impact in your personal and professional life.

Special Features of this Retail Management, Customer Service, Communication Skills & Business Administration course

• Entirely free PDF certificates from REED as well us after completing this Retail Management, Customer Service, Communication Skills & Business Administration
• You can study this Retail Management, Customer Service, Communication Skills & Business Administration course at your convenient time with unlimited access
• CPD certificates are available for all the courses included in this Retail Management, Customer Service, Communication Skills & Business Administration bundle with a minimum price

4 Certificates

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

• Course 01: Retail Management 2:29:00

  • 1: Module 1 Essential Skills for Smart Selling 27:00
  • 2: Module 2 Productivity Techniques for Maximum Selling 23:00
  • 3: Module 3 Understanding Relationship Selling 06:00
  • 4: Module 4 Role of Communication in Sales 05:00
  • 5: Module 5 The Selling Process 21:00
  • 6: Module 6 The Importance of Consumer Behaviour 09:00
  • 7: Module 7 Dealing with Difficult Customers 18:00
  • 8: Module 8 Dealing with Suppliers 19:00
  • 9: Module 9 Dealing with the Management of Stock 21:00

• Course 02: Level 5 Customer Service 1:51:00

  • 10: Level 5 Customer Service 1:51:00

• Course 03: Communication Skills 3:32:00

  • 11: Communication Skills 3:32:00

• Course 04: Business Administration 49:00

  • 12: Business Administration 49:00

• Final Exam 08:00

  • 13: Final Exam 06:00
  • 14: Order Your CPD Certificate (Optional) 02:00

Retail Management, Customer Service, Communication Skills & Business Administration

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Course 01: Retail Management

• Module 1: Essential Skills for Smart Selling
• Module 2: Productivity Techniques for Maximum Selling
• Module 3: Understanding Relationship Selling
• Module 4: Role of Communication in Sales
• Module 5: The Selling Process
• Module 6: The Importance of Consumer Behaviour
• Module 7: Dealing with Difficult Customers
• Module 8: Dealing with Suppliers
• Module 9: Dealing with the Management of Stock

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Course 02: Level 5 Customer Service

• Module 1: An Overview of Customer Service
• Module 2: Strategies for Understanding Your Customers
• Module 3: The Customer-Focused Organisation
• Module 4: Creating Customer Service Strategy
• Module 5: Training & Development for Effective Customer Service
• Module 6: Building Strong Relationship With Customers
• Module 7: Communication in Customer Service
• Module 8: Handling Complaints

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Course 03: Communication Skills

• Module 1: Nature and Scope of Communication
• Module 2: Communication Barriers
• Module 3: Listening Skills
• Module 4: Oral Communication
• Module 5: Presentation Skills
• Module 6: Non-verbal Communication
• Module 7: Written Communication
• Module 8: Feedback and Counselling Skills

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Course 04: Business Administration

• Module 1: An Overview of Business Administration
• Module 2: Understanding Administrative Management
• Module 3: Human Resource Management
• Module 4: Performance Management
• Module 5: Resource Management
• Module 6: Understanding Leadership and Management
• Module 7: Risk Management

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*** Unleash Your Potential: Unlock Gifted Course Access ***

We are pleased to notify you that you have been given access to a selection of gift courses from Training Edge. These course login credentials will be conveniently delivered to your provided email address.

*** Grab Your Certificate ***

After completing the Retail Management, Customer Service, Communication Skills & Business Administration Bundle! As a token of your achievement, you will receive immediate access to a complimentary PDF certificate for each individual course within the Retail Management, Customer Service, Communication Skills & Business Administration bundle. Completely free of charge.

CPD Accredited Certificate

This Retail Management, Customer Service, Communication Skills & Business Administration will ensure a verified CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $4.99 to get a PDF format of this certificate.

Retail Management, Customer Service, Communication Skills & Business Administration

This Retail Management, Customer Service, Communication Skills & Business Administration is perfect for learners looking for several similar courses at one place with an affordable price. You can take this Retail Management, Customer Service, Communication Skills & Business Administration bundle Whether you are a student, young professional, or seasoned professional.

Retail Management, Customer Service, Communication Skills & Business Administration

There are no formal requirements to enrol in this Retail Management, Customer Service, Communication Skills & Business Administration course. We expect you to be a great enthusiast for learning and thus increasing your knowledge and skills.

This Retail Management, Customer Service, Communication Skills & Business Administration course is not a direct entry for any job. However, with the knowledge and skills you will gain from this Retail Management, Customer Service, Communication Skills & Business Administration course will widen your opportunities in the job sector.

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