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Intermediate Business University or Cpd courses in Midlothian

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  • Business Skills for Administrators

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Business Skills for Administrators - Overview The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environm …
    £576
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £576
  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Networking For Success

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: • Improve your performance …
    £576
  • Re-Energising a Stalled Change Campaign

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change Charles Darwin The most human characteristic is resistance to change Sir John Harvey Jones This is a specialist training cour …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £576
  • Selling for Non-Sales Professionals

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to venture capitalists. The business owner having to win new business etc. This course has been designed for people with no previous training or ex …
    £516
  • Interpreting Financial Statements

    Practical Training for Professionals
    • 25 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation and evaluation techniques. It is intended for professionals who have little or no training in finance and who use company accounts and publi …
    £576
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Managing Budgets Masterclass

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Budgets - Overview This managing budgets course suits anybody that has a need to understand the basic premise of budgeting. Too frequently in business we ignore the value of our staff being aware of budgeting and its impact on a business. This Managing Budgets cour …
    £576
  • Managing Bullying at Work

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing Bullying at Work - Overview This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers: • Defining and deali …
    £576
  • Managing Effective Meetings

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Effective Meetings - Overview Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have no clear purpose and where attendees fail to participate in making decisions. This course aims to as …
    £576
  • Managing High Performance Teams - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Managing High Performance Teams - Half Day (pm) - Overview This Managing High Performance Teams course will help delegates understand and appreciate how to get the most from their teams and be successful in a demanding market. It will highlight how to achieve objectives, opti …
    £220
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    • Tutor support
    The course starts with competitive analysis and identification of key selling points. The course also identifies difficult questions and areas where the competition may be stronger. This interactive course uses role-plays and green-light thinking techniques to look for improvem …
    £960
  • Winning More Business on the Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Winning More Business on the Telephone course is available throughout the UK. CPD V …
    £516
  • Winning Ways to Close a Deal - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Everybody involved in sales wants to be seen as professional and sometimes this leads to salespeople not being assertive enough with their potential customers and in some cases being too assertive! This half-day course guides you to the best ways to ask for the business without …
    £220
  • Working Globally Inter-Cultural Communications

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants re …
    £576
  • Working With Emotional Intelligence

    Practical Training for Professionals
    • 22 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work are changing. We're being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people. Emergent thinking about the qualities and competencies that make individuals successful is ze …
    £576
  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516
  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just about readin …
    £576
  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course is availa …
    £576
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576

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