Customer Services : Understanding Your Customers Expectations
CPD Courses
Customer Services : Understanding Your Customers Expectations | CPD Accredited | 10 CPD Points/Credits
- Online
- 10 hours · Self-paced
- 10 CPD points
- Tutor support
Great service
Customer Services Understanding Your Customers Expectations The key to satisfying each and every customer lies in gaining an understanding of their expectations. Today’s consumer doesn’t believe in telling businesses what they need and want. Instead, they instinctively expect
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