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Intermediate Care training courses in Gravesend

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  • Moving and handling - Practical Training (4 Persons)

    Dita Health and Social Care Consultancy Limited
    • Classroom - Tilbury
    • Full-time
    • Tutor support
    This course deals specifically with the handling of people and is relevant to healthcare workers/providers. Who should attend? The course is designed for all carers who need to lift/handle people, and who have not/have already received training in moving and handling
    £400
  • Care Business Workshops - Face - Face (4 persons)

    Dita Health and Social Care Consultancy Limited
    Care Business Setting UP
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    We have a comprehensive list of training workshops designed and tailored specifically for businesses in the care sector. Our training is delivered to individuals/groups, from business owners, directors, Nominated Individuals, Registered Managers through to office staff. The works …
    £400
  • Coaching and Mentoring Workshop - face-face (4 persons)

    Dita Health and Social Care Consultancy Limited
    Coaching and Mentoring Workshops
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    This course has been specifically designed to help you develop your understanding of coaching and mentoring and the benefits of using them when working in an emergency response. With this course and accompanying toolkit, you will be able to recognise how to structure and carry ou …
    £400

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  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - Rainham, Essex
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430
  • SIA Trainer Level 3 Award for Deliverers of Physical Intervention Training PI Course

    Russbridge Academy
    Approved PI System | Becoming a SIA Trainer | Fast Track Result and Certificate | PI Licence Agreement
    • Classroom - Rainham, Essex
    • Part-time
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £730
  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 934 enquiries
    • Classroom - East London
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018
    • Classroom - South East London
    • 4 weeks · Part-time
    • Tutor support
    WELCOME TO THE WORLD OF PROFESSIONALISM FOR THE TRAVEL & AIRLINE INDUSTRY. Do you want to learn about the role of Passenger Service Agent in a classroom environment with one of our an expert tutors. Exodus Travel Training and Recruitment is now offering a one day course i …
    £477
  • Designer Development Course

    London Fields Design School
    Personal mentoring and support into the creative industry. In-class or online study options.
    • 80 enquiries
    • Classroom - East London
    • 12 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Career-focused training in the creative and construction industries. London Fields Design School supports you into gaining your dream career, offering personal mentoring, bespoke briefs, a professional portfolio and work experience. Taught by industry professionals, you will mas …
    from £7,500
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
    • 16 enquiries
    • Classroom - City of London
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Service Design Course

    Experience Haus
    Learn how to create powerful service experiences across the front and back-stage | In-person course | Live client brief
    • Classroom - East London
    • 12 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    At Experience Haus, we give students the best possible chance of breaking into a career in Service Design by providing ten-times the learning experience at a fraction of the cost. Striking the perfect balance, our Service Design course provides the best of both worlds: the depth, …
    £1,750
  • Medical Secretary - Audio Transcription

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support, exam and certification included
    • 23 enquiries
    • Classroom - Chelmsford
    • 10 hours · Part-time or full-time
    • 10 CPD points
    • Tutor support
    Our extremely thorough Medical Audio Transcription training covers the transcription and simple medical terminology you might come across in an administration role in medical organisations such as hospitals, surgeries and clinics.
    £399

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