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  • Care Certificate Standards (1 to 15) + Level 3 & 6 diploma in Health & Social Care

    Training Tale
    Special Discount 40% Off | Latest Updated 2024 | 12 Coures Premium Bundle | Video Based | Instant Access
    • 398 students
    • Online
    • 24.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ➽➽➽ Latest Updated (14 October 2024 ) ➽➽➽ Buy 1 and Get 12 Courses FREE! The Care Certificate Standards (1 to 15) + Level 3 & 6 diploma in Health & Social Care Course is ideal for anyone looking to work in the health and social care industry and requires a fully recogniz …
    Save 42%
    £12 £21
  • Care Certificate Standards (1 to 15) + Level 2 & 3 diploma in Health & Social Care

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 Courses Bundle Expert Support
    • 276 students
    • Online
    • 25.1 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 15) courses with Health & Social Care Level 2 & 3 Diploma. What’s Special? Latest Update (April, 2024) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accre …
    Save 20%
    £12 £15
  • TQUK Level 3 Emergency Paediatric First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets the requirements for Paediatric First Aid outlined in the Early Years Foundation Stage.
    • Classroom - Aberdare
    • 2 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Learners gaining this qualification will know that first aid is the responsibility of everyone involved in the working environment. This qualification is recognised by UCAS, which means learners may claim 8 tariff points for successfully completing this training and that will …
    £100
  • Blended First Aid at Work Training Caerphilly County South Wales

    Remote First Aid & Pre-hospital Training Ltd
    Reduce classroom time by completing one day online before joining us!
    • Classroom - Caerphilly
    • 18 hours · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Training conforms with HSE guidance, and the expectations of Forestry Commission England, Forestry & Land Scotland, Natural Resources Wales and DAERA NI who own and manage public forestry lands for the state. This + F first aid at work training provides a comprehensive extend …
    £500
  • Clinical Observations Skills

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that in the UK, clinical observations play a pivotal role in healthcare, influencing critical decisions? Unlock the world of Clinical Observation Skills with our comprehensive course, designed to equip you with the knowledge and expertise needed to excel in this fiel …
    £35
  • Diploma in Nursing and Patient Care

    Training Express Ltd
    20 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 102 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Nursing and Patient Care bundle course teaches you everything on the Nursing and Patient Care topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement …
    £100
  • The Complete Dog Leash Training: Mastering Control and Obedience on the Leash

    The Animal Care
    UKRLP Recognised | 5 CPD Accredited & Certified | Lifetime Access | Free PDF Certificate | Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    If you've ever struggled to maintain control of your furry friend during walks or found yourself being pulled in different directions, you're not alone. According to recent studies, over 60% of dog owners struggle with leash control and obedience issues, leading to a lack of conf …
    £35
  • Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Diploma

    High Skills Training
    Last Updated 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Bundle Overview ★★★ 1200+ Positive Reviews from Students! ★★★ Exclusive 7-in-1 Comprehensive Health & Social Care Training Bundle! What's New? [Updated: 1st October, 2024] PDF Certificate upon …
    £12.99
  • Child Protection Training Course - QLS Endorsed

    Thames College
    Level 5 QLS Endorsed Course | Free PDF Certificate | Voiceover & Visual Elements Included | Instant Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ►►► The Must-Have Child Protection Course is Live Now! Hurry Up before the time runs out ◄◄◄ Are you wary about your future possibilities? Our masterfully crafted Child Protection Course is here to tackle all of your problems in one go. With this comprehensive Child Protection …
    £12
  • Level 5 Diploma in Family Support Worker Course - CPD Certified

    School of Health Care
    Special Offer | Buy 1 and Get 3 Courses FREE! + 4 PDF Certificates | Free Retake Exam | Lifetime Access | Expert Support
    • 10 students
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Family Support Worker: Family Support Worker Course Online If you want to work with children and their families to make society a better place, then this Family Support Worker: Family Support Worker course could be perfect for you. The Level 5 Diploma in Family Support Worker cou …
    £12
  • Complete Puppy & Dog Comprehensive Training Course – CPD Certified

    The Animal Care
    UKRLP Recognised | CPD Accredited & Certified | Lifetime Access | Free PDF Certificate | 24/7 Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Welcoming a new puppy or dog into your home is an exciting and joyful experience. However, it can also come with its fair share of challenges. From basic obedience to behaviour issues, many dog owners find themselves struggling to provide the proper training and guidance their fu …
    £12
  • Child Care Level 3 Course

    Compliance Central
    CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you looking to enhance your Child Care skills? If yes, then you have come to the right place. Our comprehensive course on Child Care will assist you in producing the best possible outcome by mastering the Child Care skills. The Child Care course is for those who want to be su …
    £12
  • Pet Sitting and Dog Walking: Launch Your Pet Care Business with Confidence

    The Animal Care
    UKRLP Recognised | 7 CPD Accredited & Certified | Lifetime Access | Free PDF Certificate | Expert Tutor Support
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Pet Sitting and Dog Walking: Launch Your Pet Care Business with Confidence" this program has been specifically designed for anyone aspiring to begin their own enterprise in the industry dealing with animals. Covering everything about taking care of pets including ranging from dog …
    £45
  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 500 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: August, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. …
    Save 62%
    £12 £32
  • Epilepsy and Buccal Midazolam

    Wise Campus
    Updated Study Materials | Free Reed Provided Certificate | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    Great service
    Epilepsy and Buccal Midazolam Are you interested in learning about buccal midazolam for managing acute seizures in epilepsy patients? Then our epilepsy and buccal midazolam course will be your perfect guide. The principles of epilepsy, identifying various seizure types, and the p …
    £12
  • Health and Social Care Courses

    Apex Learning
    Spring Sale Now On | 11-in-1 Bundle | CPD Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180
    • Online
    • 50 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Give a compliment to your career and take it to the next level. This Health and Social Care will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, t …
    Save 7%
    £49 £53
  • Acrylic Nail : Gel Nail Art & Nail Extension Techniques for Nail Technicians

    StudyHub
    Super Saving Deal - 4 Premium Courses, FREE PDF Certificate, Student ID, Tutor Support, Free Assessment
    • 14 students
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Acrylic Nail: Gel Nail Art & Nail Extension Techniques for Nail Technician Special Gifts (Additional Courses + Pdf Certificate + Transcript + Student ID) Worth £120 - Enrol Now! Learn how to apply acrylic nails and gain valuable beauty industry skills, with the Acrylic N …
    £31
  • Level 3 Nursery Teacher Course

    Course Care
    CPD Accredited | Instant Result & FREE Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Level 3 Nursery Teacher Course Greetings and welcome to our extensive online program, dedicated to offering you a profound insight into the world of Level 3 Nursery Teacher Course. Over the duration of this captivating course, you will delve into fundamental principles, acquire h …
    Save 14%
    £12 £14
  • Level 3 DSL - Designated Safeguarding Lead

    One Course
    Free PDF Certificate | Money Back Guarantee | Instant Access | Expert Support | No Hidden Fees | 100% Pass Rate
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 3 DSL - Designated Safeguarding Lead ✿ 14 Day Money Back Guarantee ✿ This Level 3 DSL - Designated Safeguarding Lead course is an excellent choice if you want to improve your Level 3 DSL - Designated Safeguarding Lead knowledge and abilities. Level 3 DSL - Designated Safegu …
    £12
  • Care Assistant - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 25 Care Assistant Core Training 20 Complete Career Support Courses Projects …
    £499
  • Dog Training - Level 5 Diploma

    One Course
    Free PDF Certificate | Instant Access | Money Back Guarantee | Expert Support | No Hidden Fees | *New Year Sale
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Dog Training - Level 5 Diploma ✿ 14 Day Money Back Guarantee ✿ This Dog Training - Level 5 Diploma course is an excellent choice if you want to improve your Dog Training - Level 5 Diploma knowledge and abilities. Dog Training - Level 5 Diploma is one of the most popular courses. …
    £12
  • Safeguarding Children Level 3 + 2

    Learn Demy
    CPD Accredited | Instant Result & Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** Safeguarding Children Level 3 + 2 _______________________________ CPD Accredited Course FREE PDF Certificate ________________________________ Do you have aspirations to begin a career in Safeguarding Children Level 3 + 2 or seek to deepen you …
    £12
  • Working at Height eLearning Training

    ECHO3 EDUCATION LIMITED
    CPD Accredited online Working at Height course with certificate. RoSPA Member
    • 17 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 5 CPD points
    Great service
    Falls from height are the biggest cause of workplace fatalities (28% RIDDOR 2014/16). Naturally there are regulations to follow. The Work at Height Regulations 2005 require employers to ensure that a sufficient risk assessment is carried out so that all potential work at heig …
    £25
  • Pharmacy Training - CPD Certified

    Apex Learning
    Winter Flash Sale | 11-in-1 Premium Bundle| 115 CPD Points| Free Hardcopy + PDF Certificate + Exam | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    Give a compliment to your career and take it to the next level. This Pharmacy Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, …
    £49
  • Level 5 Diploma in Nail Technician Training

    Course Care
    CPD Accredited | Instant Result & FREE Certificate | Lifetime Access | 14 Day Money Back Guarantee | Tutor Support
    • Online
    • 6.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Level 5 Diploma in Nail Technician Training Greetings and welcome to our extensive online program, dedicated to offering you a profound insight into the world of Level 5 Diploma in Nail Technician Training. Over the duration of this captivating course, you will delve into fundame …
    £12
  • Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15)

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 courses bundle| Expert Support
    • 92 students
    • Online
    • 28.7 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Overview ★★★ Spots Filling Fast! Don't Miss Out - Enrol Now & Secure Your Place in Our Exclusive Health & Social Care Program ★★★ What's Special? [Updated: April, 2024 ] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for …
    Save 40%
    £12 £20
  • Nursery Nurse Essentials

    Course Line
    3-Course Bundle | CPD Certified | 3 Free Certificates | 2023 Updated | Lifetime Access | 24/7 Student support
    • Online
    • 33 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Nursery Nurse Online Training Do you want to start a career in the Nursery Nurse sector or learn more about it? This Nursery Nurse bundle is designed by industry experts so that it assists you to have a better understanding of Nursery Nurse. This Nursery Nurse bundle includes the …
    £23
  • Animal Nutrition Essential

    Course Line
    3-Course Bundle | CPD Certified | 3 Free Certificates | 2024 Updated | Lifetime Access | 24/7 Student support
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Animal Nutrition Online Training Do you want to start a career in the Animal Nutrition sector or learn more about it? This Animal Nutrition bundle is designed by industry experts so that it assists you to have a better understanding of Animal Nutrition. This Animal Nutrition bund …
    Save 8%
    £21 £23
  • Animal Behaviour Counsellor Essentials

    Course Line
    2-Premium Course *|* 2 Free Certificates *|* Designed by Industry Experts *|* Lifetime Access
    • Online
    • 24 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Animal Behaviour Counsellor Online Training Do you want to start a career in the Animal Behaviour Counsellor sector or learn more about it? This Animal Behaviour Counsellor bundle is designed by industry experts so that it assists you to have a better understanding of Animal Beha …
    Save 8%
    £21 £23
  • Animal Care Essentials

    Course Line
    2-Premium Course *|* 2 Free Certificates *|* Designed by Industry Experts *|* Lifetime Access
    • Online
    • 17 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Animal Care Online Training Do you want to start a career in the Animal Care sector or learn more about it? This Animal Care bundle is designed by industry experts so that it assists you to have a better understanding of Animal Care. This Animal Care bundle includes the mos …
    Save 8%
    £21 £23
  • Massage Therapy: Lymphatic Drainage Massage Therapy

    One Course
    Special Offer > Updated Lesson Plan > Free PDF Certificate > Money Back Guarantee > 24/7 Expert Support > Instant Access
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Massage Therapy: Lymphatic Drainage Massage Therapy ✿ 14 Day Money Back Guarantee ✿ This Massage Therapy: Lymphatic Drainage Massage Therapy course has covered all the latest topics to keep you better prepared for your Massage Therapy: Lymphatic Drainage Massage Therapy professio …
    £12
  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom - Pontyclun
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £245
  • Immediate Emergency Care: Fire & Rescue Services Level 3 Award

    Remote First Aid & Pre-hospital Training Ltd
    Full fac eto face training for UK FRS
    • Classroom - Chepstow
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    This course is designed for those in roles who are often first to arrive at a first aid emergency working within the UK Fire & Rescue Services.
    £700
  • Mountain Leaders First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets National Sports Governing Bodies Requirements
    • Classroom - Lydney
    • 2 days · Full-time
    • 8 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3.
    £165
  • First Aid at Work Training Chepstow Monmoutshire

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Chepstow
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This qualification is recognised by UCAS, which means you can claim 8 tariff points for successfully completing this training and that will contribute to your UCAS application if you are applying for a course with one of Britain’s universities from September 2023. This regulated …
    £480
  • Dental Immediate Life Support (ILS) blended Part Two

    Remote First Aid & Pre-hospital Training Ltd
    CPD aligned to UK-CSTF Face to Face Courses for HCP's & Dental Professionals
    • Classroom - Chepstow
    • 3 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Students are required to purchase & complete part-one beofre joining us for the fae to face course. There is an additional fee for aprt-one. Please contact us to register and purchase. The fee for part-one online is £40.00 This course is designed to meet the requirements …
    £130
  • QA Level 3 Award in Mental Health First Aid in the Workplace

    ENVESCA LTD
    Classroom Based Two Day Course
    • Classroom - Gloucester
    • 2 days · Part-time
    • Regulated qualification
    • Tutor support
    This two-day Mental Health First Aid course aims to give you the knowledge and confidence to identify signs of mental health problems in the workplace and to qualify you as a Mental Health First Aider. The qualification will provide you with the skills to identify those who requ …
    £283.20
  • Qualsafe Level 3 Award in Mental Health First Aid at Work

    ENVESCA LTD
    Classroom Based Two Day Course
    • Classroom - Gloucester
    • 2 days · Part-time
    • Regulated qualification
    • Tutor support
    This two-day course aims to give candidates the knowledge and confidence to identify signs of mental health problems in the workplace and to qualify as a Mental Health First Aider. The qualification will provide candidates with the skills to identify those who require mental heal …
    £283.20
  • Highfield Level 2 Award in Food Safety

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Gloucester
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    This Level 2 Food Safety in Catering course will provide your employees with knowledge of basic food hygiene practices that are essential in the catering industry. It will give them a thorough understanding of how to control common food safety risks. As a result, they will gain c …
    £134.40
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
    • 16 enquiries
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516

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