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  • Level 5 Diploma in Health & Social Care with Care Certificate Standards (1 to 15)

    Academy for Health & Fitness
    Summer Sale: QLS Endorsed! 7 Course (80 Topics) Bundle + Free CPD Certificate | 300 CPD Points| Lifetime Access
    • 2,064 students
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 7-in-1 Exclusive Level 5 Diploma in Health & Social Care ★★★ Updated On: August 2024 Are you interested in a rewarding field & helping people excel in their day-to-day lives? Are you thinking of kick-starting your career as a Nurse , Paramedic , Health visitor, He …
    Save 14%
    £12 £14
  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 396 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: August, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. …
    Save 62%
    £12 £32
  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Liverpool
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354
  • Safety Officer Training - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►►Safety Officer - CPD Accredited Training Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Tired of browsing and searching for a Safety Officer …
    £209
  • Corporate Social Responsibility (CSR)

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Discover the realm of Corporate Social Responsibility (CSR) with our comprehensive course. In the UK, businesses increasingly embrace CSR, allocating 1.5% of their pre-tax profits on average. Dive into five modules covering CSR's theoretical foundations, stakeholder dynamics, sus …
    £35
  • Biological Psychology Advanced Diploma

    Cambridge Open Academy
    CPD Accredited | Updated Module 2024 | FREE PDF Certificates + 1 FREE Course | Lifetime Access | Experts’ Crafted
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that the United Kingdom is home to the world's oldest psychological society? Established in 1901, the British Psychological Society has been at the forefront of advancing the field of psychology, making the UK a hub for psychological research and education. Explore t …
    Save 22%
    £14 £18
  • Equine Psychology, First Aid, Care and Stable Management - CPD Accredited

    Skill Up
    CPD & CiQ Accredited | 4-in-1 Premium Bundle | Free PDF Certificate | Updated Lesson Plan | 24/7 Tutor Support
    • Online
    • 13 hours · Self-paced
    • 40 CPD points
    • Tutor support
    Great service
    << 4 in 1 "Equine Psychology, First Aid, Care and Stable Management" CPD Accredited Bundle >> Did you know that understanding equine psychology and proper horse care is crucial for the well-being of our four-legged companions? In the UK, over 1.2 million people are di …
    £28
  • Level 3 Diploma in Caregiving

    Training Express Ltd
    Level 3 Diploma | Free PDF & HARDCOPY Certificate | 29 Topics | Free Retake Exam | Lifetime Access
    • 40 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Diploma in Caregiving - Level 3 course is designed to polish your existing caregiving skills. It's a chance to put your skills to good use and advance your caregiver career. _____________________________________________________________________ This online course encompasses …
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    £12 £12.99
  • Maternity Care Assistant Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that the UK sees over 600,000 births each year? Maternity Care plays a pivotal role in ensuring the health and well-being of both mothers and newborns during this crucial period. Our Maternity Care Assistant Course delves into 14 comprehensive modules, from understan …
    £35
  • The Art Of Reinventing Yourself

    Academy of Skills
    Premium Quality Online Course with Exclusive Video Lessons | Great Support & Certification Included | No Hidden Fees
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Do you wish to improve your The Art Of Reinventing Yourself current abilities? Do you want to take a professionally created, industry-relevant course that you can take at any time and from any location? Do you wish you could learn a new skill set in order to get that The Art Of …
    £12
  • Horse Care - Equine Psychology

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that horses, with their majestic presence, hide a world of intricate behaviours and psychology? Delve into the fascinating realm of Equine Psychology with our comprehensive course. Across nine enlightening modules, explore the intricacies of equine behaviour, communi …
    £35
  • Lone Worker Safety Training

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine you're a maintenance worker responsible for inspecting remote equipment in a desolate area. As you go about your duties, it dawns on you that you are completely alone, miles away from assistance. This scenario underscores the critical importance of our Lone Worker Safety …
    £14
  • Cognitive Behavioural Therapy (CBT Training Advanced Diploma)

    EDURISE
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Unlock the Power of the Mind with Advanced CBT Training Are you passionate about understanding the human mind and helping others overcome life's challenges? Cognitive Behavioral Therapy (CBT) is a highly sought-after skill in today's mental health landscape. With our Advanced Dip …
    £14.99
  • Care Certificate Standards (1 to 15) + Level 2 & 3 diploma in Health & Social Care

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 Courses Bundle Expert Support
    • 187 students
    • Online
    • 25.1 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 15) courses with Health & Social Care Level 2 & 3 Diploma. What’s Special? Latest Update (April, 2024) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accre …
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    £12 £15
  • Dermatology: Diagnosis of Skin Disease

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine a scenario where you, like many individuals, are concerned about a perplexing skin condition. You're eager to decipher the signs your skin is exhibiting, but lack the tools to do so. That's where our "Dermatology: Diagnosis of Skin Disease" course comes in. With a structu …
    £35
  • Early Years Foundation Stage (EYFS) Teaching Assistant Diploma

    EDURISE
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Unlocking Potential in Early Years: A Training Experience Are you passionate about nurturing the youngest minds and making a lasting impact during their crucial early years of development? Welcome to our comprehensive Early Years Training course, designed to empower you with the …
    £14.99
  • Certificate in Criminal Psychology - Confession & Interrogation at QLS Level 3

    Janets
    Level 3 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you'v …
    £12
  • Anaphylaxis and Basic Life Support (CSTF)

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support| Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine being at a busy restaurant when a fellow diner suddenly goes into anaphylactic shock due to a severe food allergy. Would you know how to respond swiftly and effectively? Our Anaphylaxis and Basic Life Support (CSTF) course equips you with the knowledge and skills to handl …
    £35
  • Social Housing Management Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Enrolling in a Social Housing Management Training Course is crucial in today’s world, especially with the growing demand for affordable housing. Learning the ins and outs of social housing, from tenant selection and management to handling anti-social behaviors, equips you with …
    £12
  • Level 2 & 3 Safeguarding Children and Vulnerable Adult

    Care Skills Training
    {Care Worker, Safeguarding Job } | CPD UK Accredited | Discounted | PDF Certificate | Tutor support
    • 35 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you eager to become a skilled professional in Level 2 & 3 Safeguarding Children and Vulnerable Adult? Look no further than our Level 2 & 3 Safeguarding Children and Vulnerable Adult at Care Skills Training. We're committed to providing top-notch education at exception …
    Save 7%
    £12 £12.99
  • Management : How To Control Workplace Violence

    CPD Courses
    Management : How To Control Workplace Violence | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Workplace Violence Policy and Procedures The only acceptable workplace violence policy is, of course, a zero -tolerance policy. There can be no allowance for anything that even remotely resembles violence in the modern workplace. Nevertheless, devising a policy and program i …
    £12
  • Radiography: Insights into Diagnostic Imaging

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    If you are interested in a career in healthcare, then radiography may be the perfect field for you. Radiography is a growing profession, and there is a high demand for radiographers right now in the UK. With this course, you will learn about the skills and knowledge needed to bec …
    Save 20%
    £12 £15
  • Paediatric Medicine Essentials: Diagnosing and Treating Childhood Conditions

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine being able to help children get the care they need to live healthy lives. With the "Paediatric Medicine Essentials" course, you can learn the knowledge you need to make a real difference in the lives of children. This comprehensive course covers a wide range of topics, fr …
    £14.99 £15
  • Veterinary Care Assistant

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 14 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Veterinary Care Assis …
    £15
  • Counselling Children & Adolescents

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Counselling Children & Adolescents! Do you want to start a career in the Counselling Children & Adolescents field , or do you want to develop your skills in this profession ? Then this Counselling Children & Adolescents course will provide you with a sol …
    £12
  • Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified

    Care Skills Training
    Premium 6 Courses in 1 Bundle| Last Updated 2024 | CPD Accredited| Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 8.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you eager to become a skilled professional and learn more about Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified ? Look no further than our Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified at Care Skills Training. We're committed to pr …
    £21.99
  • Infection Control, Prevention and Management - CPD Accredited

    Skill Up
    FREE PDF Certificate & Transcript | CPD Accredited | 10 CPD Points | Lifetime Access| Tutor Support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In the calm embrace of a quiet hospital ward, nurse Amelia vigilantly monitored her patients, ensuring their comfort and safety. For her, the unseen microorganisms posed as much a threat as any visible ailment. Armed with a wealth of knowledge on infection control, she transforme …
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    £12 £15
  • Animal Science Training

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Animal Science! Do you want to start a career in the Animal Science field , or do you want to develop your skills in this profession ? Then this Animal Science course will provide you with a solid basis to become a confident Animal Science professional. This Animal …
    £12
  • Beauty Therapy - Course

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Beauty Therapy! Do you want to start a career in the Beauty Therapy field , or do you want to develop your skills in this profession ? Then this Beauty Therapy course will provide you with a solid basis to become a confident Beauty Therapy professional. This Beauty …
    £12
  • Employment Law (UK Employment Law) - CPD Certified

    Core Courses
    CPD Certified | Free e-Certificate | Money Back Guarantee | Tutor Support | No Hidden Fees | Unlimited Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ****** FREE PDF CERTIFICATE ***** Employment Law (UK Employment Law) Hello and welcome to the Employment Law (UK Employment Law). 14 DAY MONEY BACK GUARANTEE Enrol in the Employment Law (UK Employment Law) to establish your dynamic career and reinforce your profound knowledge. T …
    £12
  • Floristry Essentials Training - CPD Certified

    Skill Up
    4-in-1 Floristry Bundle | +Gift: 1 FREE PDF Certificate | CPD Approved | New & Updated | Expert Support
    • Online
    • 18 hours · Self-paced
    • 40 CPD points
    • Tutor support
    Great service
    ✿ 4 in 1 "Floristry Essentials Training - CPD Certified" Bundle ✿ Unlock the vibrant world of floristry with our comprehensive " Floristry Essentials Training " bundle. In this enchanting journey, we beckon you to explore the artistry of blooms and cultivate your passion for cr …
    £28
  • Classroom NVQ Level 3 Assessing (CAVA)

    Train Aid Ltd
    3 Day classroom based course with study materials, and full tutor support.
    • 435 enquiries
    • Classroom - Manchester
    • 3 days · Part-time
    • Regulated qualification
    • Tutor support
    This classroom based NVQ Assessor’s course is designed for individuals who need to assess competence within the workplace and classroom. The course will teach you how to plan and carry out assessments in these areas. By its conclusion candidates will achieve a nationally accredit …
    £594
  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 922 enquiries
    • Classroom - Manchester
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018
  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint t …
    £237.60
  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 16 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. You will enhance your presentation by using features that will transform presentation into a powerful m …
    £237.60
  • Payroll Theory Training (Nationwide)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • 13 enquiries
    • Classroom - Manchester
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 37%
    £499 £800
  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 16 enquiries
    • Classroom - Manchester
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Save 22%
    £699 £900
    • 19 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    A Master of Laws (LLM) is a postgraduate degree designed to enhance your academic legal knowledge, particularly focusing on specific areas of interest. Specially designed for law and non-law graduates who want to gain a Master’s qualification in law, this course focuses specifi …
    Enquire for pricing
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
    • 14 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

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