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  • Care Certificate Standards (1 to 15) + Level 2 & 3 diploma in Health & Social Care

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 Courses Bundle Expert Support
    • 272 students
    • Online
    • 25.1 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 15) courses with Health & Social Care Level 2 & 3 Diploma. What’s Special? Latest Update (April, 2024) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accre …
    Save 20%
    £12 £15
  • Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Diploma

    High Skills Training
    Last Updated 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Bundle Overview ★★★ 1200+ Positive Reviews from Students! ★★★ Exclusive 7-in-1 Comprehensive Health & Social Care Training Bundle! What's New? [Updated: 1st October, 2024] PDF Certificate upon …
    £12.99
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
    • 16 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 494 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: August, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. …
    Save 62%
    £12 £32
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Care Assistant - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 25 Care Assistant Core Training 20 Complete Career Support Courses Projects …
    £499
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course

    IOMH
    1945+ Authentic Review! Free{Observation Skills, Safeguarding Children, Care Planning} Course| Free Certificate+MCQ Exam
    • 9,703 students
    • Online
    • 11.9 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 1945+ Positive Reviews from Students! ★★★ 5-in-1 Exclusive Level 3 Diploma in Health & Social Care Package! What's New? [Updated: 07th October, 2024] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for Health. MCQ Based FREE …
    Save 57%
    £12 £28
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Aid Worker - CPD Certified

    Training Express Ltd
    CPD Certified | Free PDF Certificate included, Free Life Coaching Course | Free Retake Exam | Lifetime Access
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    Aid worker course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Aid worker course is a comprehensive course designed to provide a detailed understanding of the natu …
    £12
  • Obsessive Compulsive Disorder (OCD) Awareness

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that OCD often manifests early in life, with around 50% of cases beginning in childhood or adolescence? Early recognition and intervention are crucial to mitigate the impact of the disorder on individuals' lives. Dive into our "OCD Awareness" course, a comprehensive …
    £35
  • Introduction to Caregiving

    Training Express Ltd
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you ready to make a meaningful impact by becoming a dedicated caregiver? In today's ever-evolving healthcare landscape, the role of a caregiver is not just important—it's indispensable. With the demand for caregiving professionals in the UK projected to increase by 18% ove …
    £12
  • Anxiety : Beating Anxiety

    Compliance Central
    CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today’s fast-paced world, anxiety has become a common challenge, affecting personal well-being and professional performance. "Anxiety: Beating Anxiety" is a course designed to address this pressing issue, offering insights and strategies for managing anxiety effectively. Under …
    £12
  • Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15)

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 courses bundle| Expert Support
    • 91 students
    • Online
    • 28.7 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Overview ★★★ Spots Filling Fast! Don't Miss Out - Enrol Now & Secure Your Place in Our Exclusive Health & Social Care Program ★★★ What's Special? [Updated: April, 2024 ] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for …
    Save 40%
    £12 £20
  • Cleaning, Decontamination and Waste Management

    IOMH
    Get a Free:(Workplace Productivity) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    In an age where cleanliness and hygiene have never been more paramount, the fields of cleaning, decontamination and waste management present burgeoning opportunities. With an increased focus on health and safety, especially within the care sector, the UK sees a rising demand for …
    £14
  • Working at Height eLearning Training

    ECHO3 EDUCATION LIMITED
    CPD Accredited online Working at Height course with certificate. RoSPA Member
    • 17 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 5 CPD points
    Great service
    Falls from height are the biggest cause of workplace fatalities (28% RIDDOR 2014/16). Naturally there are regulations to follow. The Work at Height Regulations 2005 require employers to ensure that a sufficient risk assessment is carried out so that all potential work at heig …
    £25
  • Health and Social Care : QLS Endorsed

    Training Express Ltd
    1 Free Quality Licence Scheme-QLS Endorsed & 2 CPD Accredited Certificates included | Free Retake Exam | Lifetime Access
    • Online
    • 19 hours · Self-paced
    • Certificate(s) included
    • 35 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Health and Social Care QLS Bundle course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. T …
    £100
  • Cross-Cultural Awareness Training

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's globalized world, cross-cultural awareness is not just a buzzword but a critical skill. With 4.2 million international students, a thriving business sector, and a rich tapestry of cultures, the UK is a melting pot of diversity. Our Cross-Cultural Awareness Training cou …
    £14
  • Healthcare Assistant – QLS Endorsed

    Training Express Ltd
    1 Free Quality Licence Scheme-QLS Endorsed & 1 CPD Accredited Certificates included | Free Retake Exam | Lifetime Access
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Healthcare Assistant QLS Bundle course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. Thi …
    £100
  • Payroll Theory Training (Nationwide)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • 13 enquiries
    • Classroom - Glasgow
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 25%
    £599 £800
  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 17 enquiries
    • Classroom - Glasgow
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our 4-day Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, t …
    Save 11%
    £799 £900
  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354
  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom - Birmingham
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £245
  • TQUK Level 3 Emergency Paediatric First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets the requirements for Paediatric First Aid outlined in the Early Years Foundation Stage.
    • Classroom - Aberdare
    • 2 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Learners gaining this qualification will know that first aid is the responsibility of everyone involved in the working environment. This qualification is recognised by UCAS, which means learners may claim 8 tariff points for successfully completing this training and that will …
    £100
  • Mountain Leaders First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets National Sports Governing Bodies Requirements
    • Classroom - Lydney
    • 2 days · Full-time
    • 8 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3.
    £165
  • First Aid at Work Training Chepstow Monmoutshire

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Chepstow
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This qualification is recognised by UCAS, which means you can claim 8 tariff points for successfully completing this training and that will contribute to your UCAS application if you are applying for a course with one of Britain’s universities from September 2023. This regulated …
    £480
  • Dental Immediate Life Support (ILS) blended Part Two

    Remote First Aid & Pre-hospital Training Ltd
    CPD aligned to UK-CSTF Face to Face Courses for HCP's & Dental Professionals
    • Classroom - Chepstow
    • 3 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Students are required to purchase & complete part-one beofre joining us for the fae to face course. There is an additional fee for aprt-one. Please contact us to register and purchase. The fee for part-one online is £40.00 This course is designed to meet the requirements …
    £130
  • Outdoor Pursuits First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Face to face training course
    • Classroom - Waltham Cross
    • 2 days · Full-time
    • Certificate(s) included
    • 16 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3. It is recognised and accepted by the listed National Sports Governing Bodies listed in the statement.
    £260

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