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  • Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Diploma

    High Skills Training
    Last Updated 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Bundle Overview ★★★ 1200+ Positive Reviews from Students! ★★★ Exclusive 7-in-1 Comprehensive Health & Social Care Training Bundle! What's New? [Updated: 1st October, 2024] PDF Certificate upon …
    £12.99
  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 499 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: August, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. …
    Save 62%
    £12 £32
  • Level 3 Emergency Paediatric First Aid

    The Training Group
    save over 50% on the RPP for a paediatric first aid course today.
    • Classroom - Edinburgh
    • 7 hours · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    During this 1 day course, Learners will develop the skills and knowledge needed to deal with a range of paediatric first aid situations, including: managing an unresponsive infant or child, CPR, choking, seizures, external bleeding and more.
    £100
  • Level 3 Award in First Response Emergency Care (FREC3)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Edinburgh
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    During the 5 day course you will learn Roles and Responsibilities of a First Responder Medical Emergencies Patient Assessment Airway Management Adult, Child and Infant CPR & AED usage Return of Spontaneous Circulation (ROSC) Procedures Emergency Oxygen Traumatic Injuries Cata …
    £477
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Care Assistant - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 25 Care Assistant Core Training 20 Complete Career Support Courses Projects …
    £499
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course

    IOMH
    1945+ Authentic Review! Free{Observation Skills, Safeguarding Children, Care Planning} Course| Free Certificate+MCQ Exam
    • 9,752 students
    • Online
    • 11.9 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 1945+ Positive Reviews from Students! ★★★ 5-in-1 Exclusive Level 3 Diploma in Health & Social Care Package! What's New? [Updated: 07th October, 2024] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for Health. MCQ Based FREE …
    Save 57%
    £12 £28
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Level 5 Diploma in Health and Social Care Management - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • 11 students
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Health and Social Care Management Mega Bundle** ►►► Health and Social Care Management Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps t …
    Save 10%
    £249 £279
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
    • 16 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
  • Payroll Theory Training (Nationwide)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • 13 enquiries
    • Classroom - Glasgow
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 25%
    £599 £800
  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 17 enquiries
    • Classroom - Glasgow
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our 4-day Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, t …
    Save 11%
    £799 £900
  • Level 3 Diploma in Caregiving

    Training Express Ltd
    Level 3 Diploma | Free PDF & HARDCOPY Certificate | 29 Topics | Free Retake Exam | Lifetime Access
    • 47 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Diploma in Caregiving - Level 3 course is designed to polish your existing caregiving skills. It's a chance to put your skills to good use and advance your caregiver career. _____________________________________________________________________ This online course encompasses …
    Save 7%
    £12 £12.99
  • SIA Trainer Pack (L3AET, L3CM, L3PI, L3EFAW)

    Training 212
    No exams for DS licence holders!
    • Classroom - Glasgow
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The SIA Trainer Pack is a comprehensive training suite designed for professionals aiming to excel in the security industry. This pack includes four essential qualifications, each crafted to equip trainers with the skills needed to deliver top-tier training in security and safety …
    £1,600
  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354
    • 19 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    A Master of Laws (LLM) is a postgraduate degree designed to enhance your academic legal knowledge, particularly focusing on specific areas of interest. Specially designed for law and non-law graduates who want to gain a Master’s qualification in law, this course focuses specifi …
    Enquire for pricing
  • MSc Psychology (Conversion)

    The University of Law – Sciences
    Conversion course for non-psychology graduates.
    • 138 enquiries
    • Classroom - Leeds
    • 1 year · Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Thinking of a career in psychology? Or just want to expand your knowledge in the field? Our MSc Psychology (Conversion) is a great place to start. Specifically designed for non-psychology graduates, this course is a great introduction to critical psychological skills, knowledge a …
    Enquire for pricing
  • BSc (Hons) Psychology

    The University of Law – Sciences
    Practical Psychology course with focus on employability.
    • 24 enquiries
    • Classroom - Leeds
    • 3 years · Full-time
    • University - Undergraduate
    • Tutor support
    This course has been designed to equip you with critical psychological skills, knowledge and values that can be applied to real world contexts. With practical teaching from experienced lecturers coupled with bespoke support from our Employability Service, you will graduate ready …
    Enquire for pricing

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