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  • Care Certificate Standards (1 to 15) + Level 2 & 3 diploma in Health & Social Care

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 Courses Bundle Expert Support
    • 267 students
    • Online
    • 25.1 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 15) courses with Health & Social Care Level 2 & 3 Diploma. What’s Special? Latest Update (April, 2024) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accre …
    Save 20%
    £12 £15
  • Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Diploma

    High Skills Training
    Last Updated 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Bundle Overview ★★★ 1200+ Positive Reviews from Students! ★★★ Exclusive 7-in-1 Comprehensive Health & Social Care Training Bundle! What's New? [Updated: 1st October, 2024] PDF Certificate upon …
    £12.99
  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom - Swindon
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £245
  • Qualsafe Level 3 Award in Mental Health First Aid at Work

    ENVESCA LTD
    Classroom Based Two Day Course
    • Classroom - Swindon
    • 2 days · Part-time
    • Regulated qualification
    • Tutor support
    This two-day course aims to give candidates the knowledge and confidence to identify signs of mental health problems in the workplace and to qualify as a Mental Health First Aider. The qualification will provide candidates with the skills to identify those who require mental heal …
    £283.20
  • Safeguarding Vulnerable Adults Training - QLS Endorsed

    Training Express Ltd
    1 Free Quality Licence Scheme-QLS Endorsed & 4 CPD Accredited Certificates included | Free Retake Exam | Lifetime Access
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Safeguarding Vulnerable Adults Training QLS Bundle course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Safeguarding Vulnerable Adults Training course is a comprehensiv …
    £150
  • Certificate in Criminal Psychology at QLS Level 3

    Skill Up
    Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ★★ 24 Hour Limited Time Flash Sale ★★ Certificate in Criminal Psychology at QLS Level 3 ***Key Features of Certificate in Criminal Psychology at QLS Level 3*** Free QLS Certificate Free CPD PDF Certificate + Transcript Step into the fascinating world of Criminal Psychology with …
    £107
  • Diploma in Mental Health and Work at QLS Level 4

    Skill Up
    Level 4 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ★★ 24 Hour Limited Time Flash Sale ★★ Diploma in Mental Health and Work at QLS Level 4 ***Key Features of Diploma in Mental Health and Work at QLS Level 4*** Free QLS Certificate Free CPD PDF Certificate + Transcript The Diploma in Mental Health and Work offers a transformative …
    £107
  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 487 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: August, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. …
    Save 62%
    £12 £32
  • Level 3 Workplace First Aid Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 4.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Prepare yourself and your team for emergencies with our comprehensive Level 3 Workplace First Aid Training. This course equips you with vital skills and knowledge to confidently handle a wide range of workplace incidents. Key Features: CPD Certified Free Certificate from Reed CI …
    £12
  • Speech and Language Therapy

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Speech and Language Therapy is an essential course in today’s modern world, where effective communication is crucial for personal and professional success. This course provides a comprehensive understanding of various aspects of speech therapy, from the science of speech to the …
    £12
  • Fashion & Beauty with Hair Cutting and Hairdressing

    IBM
    CPD Certified 30 in 1 Bundle | 305 CPD Points | Free Digital Certificates | 99% Pass Rate + Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ★★★ 30 in 1 Fashion & Beauty with Hair Cutting and Hairdressing Bundle ★★★ Learn everything about Fashion & Beauty with Hair Cutting and Hairdressing from the ground up with our comprehensive bundle. By starting from scratch, you'll gain a deep understanding and earn …
    £200
  • Animal Behaviour Essentials

    Course Line
    2-Course Bundle | CPD Certified | 3 Free Certificates | 2024 Updated | Lifetime Access | 24/7 Student support
    • Online
    • 27 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Animal Behaviour Online Training Do you want to start a career in the Animal Behaviour sector or learn more about it? This Animal Behaviour bundle is designed by industry experts so that it assists you to have a better understanding of Animal Behaviour. This Animal Behaviour bund …
    £23
  • Animal Psychology Essentials

    Course Line
    2-Premium Course *|* 2 Free Certificates *|* Designed by Industry Experts *|* Lifetime Access
    • Online
    • 16 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Animal Psychology Online Training Do you want to start a career in the Animal Psychology sector or learn more about it? This Animal Psychology bundle is designed by industry experts so that it assists you to have a better understanding of Animal Psychology. This Animal Psychology …
    Save 8%
    £21 £23
  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course

    IOMH
    1945+ Authentic Review! Free{Observation Skills, Safeguarding Children, Care Planning} Course| Free Certificate+MCQ Exam
    • 9,663 students
    • Online
    • 11.9 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 1945+ Positive Reviews from Students! ★★★ 5-in-1 Exclusive Level 3 Diploma in Health & Social Care Package! What's New? [Updated: 07th October, 2024] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for Health. MCQ Based FREE …
    Save 57%
    £12 £28
  • Animal Science Essentials

    Course Line
    3-Course Bundle | CPD Certified | 3 Free Certificates | 2024 Updated | Lifetime Access | 24/7 Student support
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Animal Science Online Training Do you want to start a career in the Animal Science sector or learn more about it? This Animal Science bundle is designed by industry experts so that it assists you to have a better understanding of Animal Science. This Animal Science bundle include …
    £23
  • Level 6 Medicines Management

    Course Care
    CPD Accredited | Instant Result & FREE Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Level 6 Medicines Management Greetings and welcome to our extensive online program, dedicated to offering you a profound insight into the world of Level 6 Medicines Management. Over the duration of this captivating course, you will delve into fundamental principles, acquire hands …
    £12
  • Counselling (Counsellor Training)

    Training Arena
    Accredited by CPD & IOAS | Free PDF Certificates | 24/7 Tutor Support | Access Anytime & Anywhere | Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Welcome to our Counselling (Counsellor Training) course, your gateway to mastering new skills and advancing your career! Our Counselling (Counsellor Training) course is designed to offer in-depth knowledge and practical experience in a wide range of fields, catering to beginners …
    £12
  • Introduction to Midwifery Certificate

    Cambridge Open Academy
    Autumn Deal 14% Off | CPD Accredited | Updated 2024 | FREE PDF Certs | 27 Modules | Lifetime Access | 1K+ Enrolment
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The midwifery profession is experiencing a surge in demand, with the global shortage of midwives projected to rise to 9 million by 2030 . Midwifery offers a rewarding career path where you'll play a vital role in supporting women's health and well-being during pregnancy, child …
    Save 14%
    £12 £14
  • Teaching Assistant Diploma Level 3

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Teaching Assistants play a vital role in helping teachers and students in and outside the classroom. If you are looking for a highly rewarding career, you can think of being a Teaching Assistant Diploma Level 3. To help you in pursuit of this career, we have developed this online …
    £12
  • Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15)

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 courses bundle| Expert Support
    • 89 students
    • Online
    • 28.7 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Overview ★★★ Spots Filling Fast! Don't Miss Out - Enrol Now & Secure Your Place in Our Exclusive Health & Social Care Program ★★★ What's Special? [Updated: April, 2024 ] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for …
    Save 40%
    £12 £20
  • Level 3 Diploma in Adult Support Worker

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Are you an aspiring candidate looking to maximise your knowledge and skills in the relevant field? Then, this Level 3 Diploma in Adult Support Worker course is developed for you. An expert from the relevant industry prepared this Level 3 Diploma in Adult Support Worker course to …
    £12
  • Health & Care: Weight Loss & Fat Reduction Training That Works

    Learndrive
    10-in-1 Bundle > 10 PDF Certificate > Limited Time Offer > Unlimited Retakes
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Take advantage of the expertise of the experts! Get the Career and Personal Development Training You Need! Don't skimp on the training where you will invest some of your precious time learning real skills! Don't miss out on this amazing 10-In-1 training bundle! Included in this …
    £21
  • Youth Work Diploma Level 3

    Learning Point
    Free PDF Certificate* /14-Day Easy Refund Policy */ Lifetime Access */ 100% Pass Rate / Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Youth Work Diploma Level 3 If you want to get in-depth knowledge of the Youth Work Diploma Level 3 industry and help others as well as yourself, enroll in our thorough Youth Work Diploma Level 3 course from Learning Point. >> Instantly certificate download when you compl …
    £12
  • Nursing: Forensic Nursing

    Learning Point
    * Free PDF Certificate *|* Instant Access *| No Hidden Fees | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Nursing: Forensic Nursing If you want to get in-depth knowledge of the Nursing: Forensic Nursing industry and help others as well as yourself, enroll in our thorough Nursing: Forensic Nursing course from Learning Point. >> Instantly certificate download when you complet …
    £12
  • Obsessive Compulsive Disorder (OCD) Awareness

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that OCD often manifests early in life, with around 50% of cases beginning in childhood or adolescence? Early recognition and intervention are crucial to mitigate the impact of the disorder on individuals' lives. Dive into our "OCD Awareness" course, a comprehensive …
    £35
  • Care Assistant - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 25 Care Assistant Core Training 20 Complete Career Support Courses Projects …
    £499
  • Social Worker Advanced Diploma

    One Course
    Premium Course Materials | Free PDF Certificate | Instant Access | 24/7 Expert Support | 100% Pass Rate | No Hidden Cost
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Social Worker Advanced Diploma ✿ 14 Day Money Back Guarantee ✿ This Social Worker Advanced Diploma course is an excellent choice if you want to improve your Social Worker Advanced Diploma knowledge and abilities. Social Worker Advanced Diploma is one of the most popular courses. …
    £12
  • International Development Studies

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's globally interconnected world, International Development is at the forefront of addressing critical global challenges. This course delves into the multifaceted aspects of International Development Studies. It comprises a comprehensive 11-module curriculum, covering top …
    £35
  • Level 3 Diploma for Residential Childcare

    United Education
    Step-by-Step Guideline | FREE Reed Certificate | CPD Certified | Lifetime Access | Instant Result & Certificate
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Level 3 Diploma for Residential Childcare ➥ [New & Updated 2024] ➥ Free PDF Certificate Are you facing the dilemma of what could be an ideal choice for you in this fast paced world? United Education is here for you with the course of Level 3 Diploma for Residential Childcare. …
    £12
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    This CACHE Level 2 Certificate in Health and Social Care course is the first step to working to care for others. The course is perfect for people looking to gain a nationally recognised qualification to begin their career in the care sector.
    £379
  • Resilience Training - CPD Accredited

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Resilience isn't just about bouncing back from setbacks. It's about thriving amidst adversity. It's the secret sauce that allows Olympic athletes to overcome crushing defeats, CEOs to navigate turbulent markets, and everyday heroes to face extraordinary challenges with grace. Thi …
    £35
  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 929 enquiries
    • Classroom - Oxford
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018
  • Highfield Level 2 Award in Food Safety

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Gloucester
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    This Level 2 Food Safety in Catering course will provide your employees with knowledge of basic food hygiene practices that are essential in the catering industry. It will give them a thorough understanding of how to control common food safety risks. As a result, they will gain c …
    £134.40
  • QA Level 3 Award in Mental Health First Aid in the Workplace

    ENVESCA LTD
    Classroom Based Two Day Course
    • Classroom - Gloucester
    • 2 days · Part-time
    • Regulated qualification
    • Tutor support
    This two-day Mental Health First Aid course aims to give you the knowledge and confidence to identify signs of mental health problems in the workplace and to qualify you as a Mental Health First Aider. The qualification will provide you with the skills to identify those who requ …
    £283.20
  • Mountain Leaders First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets National Sports Governing Bodies Requirements
    • Classroom - Lydney
    • 2 days · Full-time
    • 8 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3.
    £165
    • 19 enquiries
    • Classroom - Reading
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    A Master of Laws (LLM) is a postgraduate degree designed to enhance your academic legal knowledge, particularly focusing on specific areas of interest. Specially designed for law and non-law graduates who want to gain a Master’s qualification in law, this course focuses specifi …
    Enquire for pricing
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint t …
    £237.60
  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 16 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. You will enhance your presentation by using features that will transform presentation into a powerful m …
    £237.60
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Bristol
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

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