Skip to content
30,862

Care training courses in Suffolk offering tutor support

Find courses near

Search results

  • Care Certificate Standards (1 to 15) + Level 2 & 3 diploma in Health & Social Care

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 Courses Bundle Expert Support
    • 348 students
    • Online
    • 25.1 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 15) courses with Health & Social Care Level 2 & 3 Diploma. What’s Special? Latest Update (April, 2024) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accre …
    Save 20%
    £12 £15
  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 536 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: August, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. …
    Save 62%
    £12 £32
  • Medical Secretary - Audio Transcription

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support, exam and certification included
    • 23 enquiries
    • Classroom - Ipswich
    • 10 hours · Part-time or full-time
    • 10 CPD points
    • Tutor support
    Our extremely thorough Medical Audio Transcription training covers the transcription and simple medical terminology you might come across in an administration role in medical organisations such as hospitals, surgeries and clinics.
    £399
  • Intro to Event Management

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Ipswich
    • 50 hours · Part-time or full-time
    • 50 CPD points
    • Tutor support
    Priceless for anyone involved in organising events, the training within this award brings together all the elements you need to produce memorable, stress-free, successful events.
    £1,499
  • Needles and Sharps Training - CPD Certified

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 106 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Drug users and those with medical conditions may also use sharps in their homes. In addition, sharps can be found in public areas, the risks are all around us. If you have staff visiting customers in their homes or out in public spaces, such as parks, you have a duty of care to e …
    £35
  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will pr …
    £49
  • Childcare: Childcare and Education

    The Learning College Group
    *CACHE Level 3 Childcare Qualification* | (VRQ) Qualification - OFQUAL Regulated | Early Years Setting
    • 1,246 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Highly rated
    The CACHE Level 3 Award in Childcare and Education (VRQ) covers many areas of development, relationships and health during including the education framework within Childcare & Early Years. The Childcare & Education qualification has been designed to cover health and dev …
    Save 33%
    £330 £499
  • Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Diploma

    High Skills Training
    Updated: November, 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • 13 students
    • Online
    • 10.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Bundle Overview ★★★ 1200+ Positive Reviews from Students! ★★★ Exclusive 7-in-1 Comprehensive Health & Social Care Training Bundle! What's New? PDF Certificate upon completion. New Modules Add …
    Save 7%
    £12 £12.99
  • First Aid at Work eLearning Training

    ECHO3 EDUCATION LIMITED
    Accredited | 5-star rated | 60 minutes | Same-day certificate | Quick & Easy
    • 596 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    This online first aid at work course provides the knowledge needed to respond effectively in the event of an emergency at work. It focuses particularly on the critical period prior to the arrival of the emergency services and follows the UK Health & Safety executive syllabu …
    £25
  • TQUK Accredited Level 3 Award in Education and Training - Train the Trainer

    i-Success Academy
    Qualify to be a Trainer or Teacher within 2 months or less
    • 224 students
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The qualification is suitable for individuals who wish to teach in the Further Education and Skills Sector and forms a foundation for those with little or no previous experience of teaching or training. If you are looking to become a Teacher or Trainer this is the course you …
    £350
    • Online
    • Self-paced
    • Tutor support
    This is PRINCE2 2017 This PRINCE2® online training course will prepare the delegates for the PRINCE2® Foundation and Practitioner exams. PRINCE2® is the best practice for formal project management and by taking this course, delegates will learn the different methods, themes a …
    Enquire for pricing
    • 165 students
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    The online SEN Support Worker Course from Oplex Careers aims to provide great insight into the skills and knowledge related to supporting children with varying special educational needs within a learning environment.
    Save 50%
    £12 £24
    • 425 students
    • Online
    • 18 hours · Self-paced
    • 18 CPD points
    • Tutor support
    Great service
    Highly rated
    The online Nursery Management Course from Oplex Careers aims to provide great insight into the skills and knowledge related to working within early years although paying more attention to the role of management within the setting.
    Save 50%
    £12 £24
  • Care Certificate Standards (1 to 15) Course With Complete Career Guide

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Are you ready to elevate your career in the healthcare sector and become an indispensable professional? In today's dynamic environment, mastering the essentials of care is not just beneficial—it …
    £50
  • 10 Soft Skills You Need Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    10 Soft Skills You Need Training - Online Course - CPD Accredited Welcome to our online 10 Soft Skills You Need training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). The meaning of soft skill …
    £19.99
  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Administrative Support - Online Training Course & Certification – CPD Accredited Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This onli …
    £19.99
  • Anger Management Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Anger Management Training - Online Course - CPD Accredited Welcome to our online Anger Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Benjamin Franklin once said, ‘In this w …
    £19.99
  • Handling a Difficult Customer - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Handling a Difficult Customer - Online Course - CPD Accredited Welcome to our online Handling a Difficult Customer training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer service is a …
    £19.99
  • Health and Wellness at Work Training - Online Course - CPD Accredited.

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Health and Wellness at Work Training - Online Course - CPD Accredited. Welcome to our online Health and Wellness at Work training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). A healthy employ …
    £19.99
  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course

    IOMH
    2065+ Authentic Review! Free{Observation Skills, Safeguarding Children, Care Planning} Course| Free Certificate+MCQ Exam
    • 10,295 students
    • Online
    • 11.9 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 2065+ Positive Reviews from Students! ★★★ 5-in-1 Exclusive Level 3 Diploma in Health & Social Care Package! What's New? [Updated: 18th November, 2024] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for Health. MCQ Based FREE …
    Save 57%
    £12 £28
  • Workplace Violence - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Workplace Violence - Online Course - CPD Accredited. Welcome to our online Workplace Violence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Workplace harassment is illegal and destruc …
    £19.99
  • Delivering Constructive Criticism Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Delivering Constructive Criticism Training – Online Course – CPD Accredited Welcome to our online Delivering Constructive Criticism training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Deliv …
    £19.99
  • Workplace Diversity Training - Online Course - CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Workplace Diversity Training - Online Course - CPDUK Accredited Welcome to our online Workplace Diversity training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). With the world becoming more mo …
    £19.99
  • Certificate in Cyber Security - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Cyber Security - Online Training Course & Certification – CPD Accredited - IT Security Fundamentals - Short Course Every organisation is responsible for ensuring cyber security. The ability to protect its information systems from impairment or even theft i …
    £19.99
  • Leadership and Influence Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Leadership and Influence Training – Online Course – CPD Accredited Welcome to our online Leadership and Influence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). They say that leaders a …
    £19.99
  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Diploma

    Apex Learning
    Black Friday Sale | CPD Certified | Free Gift {Care Certificate, Safeguarding Children & Observation Skills}- Worth £199
    • 64 students
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    ***Limited Time Offer*** ★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 - Enrol Now! ★★★ The Health Social Care sector is a high-demand sector where qualified professionals are desperately needed. According to some reports, the …
    Save 46%
    £35 £65
  • Servant Leadership Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Servant Leadership Training - Online Course - CPD Accredited Welcome to our online Servant Leadership training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Servant leadership can seem like a …
    £19.99
  • Women in Leadership Training - Level 2 - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Women in Leadership Training - Level 2 - Online Course - CPD Accredited. Welcome to our online Women in Leadership training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). In most developed coun …
    £19.99
  • Certificate in 10 Soft Skills You Need - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in 10 Soft Skills You Need - Online Training Course & Certification – CPD Accredited The meaning of soft skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the spec …
    £19.99
  • Customer Service – Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Customer Service – Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online Customer Service training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Each and every one …
    £19.99
  • Customer Support – Online Course – CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Customer Support – Online Course – CPD Accredited. Welcome to The Mandatory Training Group's online Customer Support training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer support use …
    £19.99
  • Outdoor Pursuits First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Face to face training course
    • Classroom - Waltham Cross
    • 2 days · Full-time
    • Certificate(s) included
    • 16 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3. It is recognised and accepted by the listed National Sports Governing Bodies listed in the statement.
    £260
    • Classroom - Ilford, Essex
    • 4 hours · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Total course fee is £99 (Less the deposit of £15, balance fee £84 is payable after booking the course. An electronic invoice will be sent to you). This is the most popular first aid qualification. The Basic Life Support (BLS) is the choice of many employers to ensu …
    £15
  • Moving and handling - Practical Training (4 Persons)

    Dita Health and Social Care Consultancy Limited
    • Classroom - Tilbury
    • Full-time
    • Tutor support
    This course deals specifically with the handling of people and is relevant to healthcare workers/providers. Who should attend? The course is designed for all carers who need to lift/handle people, and who have not/have already received training in moving and handling
    £400
  • Care Business Workshops - Face - Face (4 persons)

    Dita Health and Social Care Consultancy Limited
    Care Business Setting UP
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    We have a comprehensive list of training workshops designed and tailored specifically for businesses in the care sector. Our training is delivered to individuals/groups, from business owners, directors, Nominated Individuals, Registered Managers through to office staff. The works …
    £400
  • Coaching and Mentoring Workshop - face-face (4 persons)

    Dita Health and Social Care Consultancy Limited
    Coaching and Mentoring Workshops
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    This course has been specifically designed to help you develop your understanding of coaching and mentoring and the benefits of using them when working in an emergency response. With this course and accompanying toolkit, you will be able to recognise how to structure and carry ou …
    £400
  • Get your TFL Private Hire Licence PCO, Do ELR English and SERU Training with us

    Russbridge Academy
    Accepted by Transport For London I Discounted Fees I Tutor Support Available
    • Classroom - Rainham, Essex
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170
  • Planning to Apply or Renew your PCO Licence? Do ELR English and SERU Training with us

    Russbridge Academy
    Award Winning Provider I Discounted Fees I Approved Academy I Support Available
    • Classroom - Rainham, Essex
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170
  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - Rainham, Essex
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430
  • SIA Trainer Level 3 Award for Deliverers of Physical Intervention Training PI Course

    Russbridge Academy
    Approved PI System | Becoming a SIA Trainer | Fast Track Result and Certificate | PI Licence Agreement
    • Classroom - Rainham, Essex
    • Part-time
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £730
  • SIA Door Supervisor & First Aid Training (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 351 enquiries
    • Classroom - East London
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Please check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a blended course. Total time is 52 hours: Online lear …
    £449.99
  • Airport Customer Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom - East London
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    The Airport Passenger Service Course provides the knowledge and insight into the role. Airport Ground Handlers and World Class Airlines are looking for the best candidates to employ. Within the aviation industry, candidates are expected to have professional knowledge and proficie …
    £477
  • IOSH Managing Safely

    Skillspad
    Accredited by IOSH | Globally Recognised | Assessment Included | Official Certificate Included | Full Tutor Support
    • Classroom - Luton, Bedfordshire
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is crucial to note that attendance is restricted …
    £500
  • Designer Development Course

    London Fields Design School
    Personal mentoring and support into the creative industry. In-class or online study options.
    • 80 enquiries
    • Classroom - East London
    • 12 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Career-focused training in the creative and construction industries. London Fields Design School supports you into gaining your dream career, offering personal mentoring, bespoke briefs, a professional portfolio and work experience. Taught by industry professionals, you will mas …
    from £7,500
  • Service Design Course

    Experience Haus
    Learn how to create powerful service experiences across the front and back-stage | In-person course | Live client brief
    • Classroom - East London
    • 12 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    At Experience Haus, we give students the best possible chance of breaking into a career in Service Design by providing ten-times the learning experience at a fraction of the cost. Striking the perfect balance, our Service Design course provides the best of both worlds: the depth, …
    £1,750
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

FAQs