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Care training courses in Somerset offering tutor support

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  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom - Bristol
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £245
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
    • 14 enquiries
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint t …
    £237.60
  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 15 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. You will enhance your presentation by using features that will transform presentation into a powerful m …
    £237.60
  • Early Years Skills Bootcamp in Devon and Cornwall

    Realise
    Gain essential skills and a guaranteed interview for a paid role in a nursery in Devon and Cornwall
    • 191 enquiries
    • Classroom - Exeter
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Get training plus a guaranteed interview for a paid role in an early years setting near you. The brand new early years Skills Bootcamps are free and linked to paid roles. It's a chance to get the skills that employers are looking for and then meeting employers near you with real …
    Free
  • TQUK Level 3 Emergency Paediatric First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets the requirements for Paediatric First Aid outlined in the Early Years Foundation Stage.
    • Classroom - Cardiff
    • 2 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Learners gaining this qualification will know that first aid is the responsibility of everyone involved in the working environment. This qualification is recognised by UCAS, which means learners may claim 8 tariff points for successfully completing this training and that will …
    £100
  • Blended First Aid at Work Training Caerphilly County South Wales

    Remote First Aid & Pre-hospital Training Ltd
    Reduce classroom time by completing one day online before joining us!
    • Classroom - Caerphilly
    • 18 hours · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Training conforms with HSE guidance, and the expectations of Forestry Commission England, Forestry & Land Scotland, Natural Resources Wales and DAERA NI who own and manage public forestry lands for the state. This + F first aid at work training provides a comprehensive extend …
    £500
  • Early Years Skills Bootcamp in West of England

    Realise
    Gain essential skills and a guaranteed interview for a paid role in a nursery in Devon and Cornwall
    • New course!
    • Classroom - Bristol
    • 6 weeks · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    This Skills Bootcamp for early years is completely free and connects you to paid job opportunities. It’s your chance to acquire the skills that employers are seeking, all while being introduced to a nursery in your area.
    Free

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  • Immediate Emergency Care: Fire & Rescue Services Level 3 Award

    Remote First Aid & Pre-hospital Training Ltd
    Full fac eto face training for UK FRS
    • Classroom - Chepstow
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    This course is designed for those in roles who are often first to arrive at a first aid emergency working within the UK Fire & Rescue Services.
    £700
  • First Aid at Work Training Chepstow Monmoutshire

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Chepstow
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This qualification is recognised by UCAS, which means you can claim 8 tariff points for successfully completing this training and that will contribute to your UCAS application if you are applying for a course with one of Britain’s universities from September 2023. This regulated …
    £480
  • Dental Immediate Life Support (ILS) blended Part Two

    Remote First Aid & Pre-hospital Training Ltd
    CPD aligned to UK-CSTF Face to Face Courses for HCP's & Dental Professionals
    • Classroom - Chepstow
    • 3 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Students are required to purchase & complete part-one beofre joining us for the fae to face course. There is an additional fee for aprt-one. Please contact us to register and purchase. The fee for part-one online is £40.00 This course is designed to meet the requirements …
    £130
  • Mountain Leaders First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets National Sports Governing Bodies Requirements
    • Classroom - Lydney
    • 2 days · Full-time
    • 8 CPD points
    • Tutor support
    The Outdoor Pursuits 16 Hour First Aid course is aligned with the Institute for Outdoor Learning (IOL) Statement of Good Practice on Outdoor First Aid at Band 3.
    £165
  • Qualsafe Level 3 Award in Mental Health First Aid at Work

    ENVESCA LTD
    Classroom Based Two Day Course
    • Classroom - Swindon
    • 2 days · Part-time
    • Regulated qualification
    • Tutor support
    This two-day course aims to give candidates the knowledge and confidence to identify signs of mental health problems in the workplace and to qualify as a Mental Health First Aider. The qualification will provide candidates with the skills to identify those who require mental heal …
    £283.20

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