Essential Assertiveness Skills - One Day Course
Hamilton Mercer
- Online
- 1 day · Full-time
- Certificate(s) included
- 6 CPD points
- Tutor support
...learn the following skills: Understanding assertiveness The difference between assertive behaviour, aggressive behaviour and passive behaviour How to use the correct level of assertion Behavioural techniques How to work towards win-win outcomes How to express your views clearly and concisely
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