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Communication training courses Cpd in England

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  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    ...Practice 16.30-16.45 Summary & Action Plans Agreed Advanced Negotiation Skills - Benefits A practical evaluation of their preferred negotiation style. Ways to improve their handling of a variety of negotiation challenges. Guidance on how to choose the best tactics in various situations …
    £468
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...being your natural self.) 10:30 – 11:00 Personal Presentations (Delegates introduce themselves through a 3 minute presentation.) 11:00 – 11:15 Coffee 11:15 - 12:00 Key Elements of a Successful presentation (Effective openers, the body of the presentation and closing methods.) 12:00 …
    £576
  • Introduction to Buying

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - Birmingham
    • Full-time
    • 6 CPD points
    • Tutor support
    ...Course Objectives 10:00 - 11:00 Communication Skills (The clues that point to the integrity of the seller. What skills can be implemented to drive down price or increase service levels) 11:00 - 11:15 Coffee Break 11.15 - 12:15 Negotiation Skills (A look at techniques that can improve …
    £576
  • People Management Skills

    Practical Training for Professionals
    • 18 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...14:00 - 15:00 Key People Management Techniques, Leadership - Delegation frees a manager to develop his team and enables team members to have greater involvement, so why are we so resistent to it? Communication is critical. The way we direct will determine the success of any people manager …
    £576
    • Classroom - Birmingham
    • Part-time
    • 11 CPD points
    • Tutor support
    A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content …
    £1,140
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Satisfaction as a Selling Tool course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Satisfaction as a Selling Tool London Customer Satisfaction as a Selling Tool Manchester Customer Satisfaction as a Selling Tool Nottingham Customer Satisfaction as a Selling …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Birmingham
    • Full-time
    • 3 CPD points
    • Tutor support
    ...golden rules to writing an outstanding email. 10:30 - 11:00 Verbal communication skills. The challenge of misinterpretation. 11:30 - 12:00 What have we learnt? Opportunity to respond in teams to explosive emails and compose a response that resolves. 12:00 - 12:45 Our 10 top tips for our …
    £228
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...on the telephone and email. 11:30 - 12:00 Current and effective communication skills. The power of tone awareness. How can we be outstanding on the telephone? 12:00 - 12:30 The 6 key components of active listening. (A great fun exercise to establish our own skills in active empathic …
    £516
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...techniques for more positive, constructive communication and relationships. This course suits anyone working either in or with the public sector who feels they would benefit from communicating more positively and improving their level of self confidence. CPD Value 5.5 Hours …
    £576
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...but the following is a typical day: What does ‘personal effectiveness’ mean to you? What do you achieve by it? What are the benefits to you, your colleagues and your business? 10.45 Image and why it is important. Why you never get a second chance to make a first impression. How …
    £576
    • Classroom - Birmingham
    • Part-time
    • 3 CPD points
    • Tutor support
    ...asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, this course will provide you with a wealth of presentation preparation and delivery tips and techniques to help you tailor your next presentation to the audience and deliver it …
    £220
  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 138 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...objectives and expectations. This is a practical course which involves group participation and tutor interaction and covers a range of activities. DELEGATE TESTIMONIALS “The course was absolutely excellent and I learned a huge amount. Tom was a very knowledgeable and motivational speaker …
    £780
  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 120 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...managers who are carrying out a managerial role but who have not yet received any formal training by means of a formal management course and for those who have recently been appointed to a management position. It is also suitable for managers who are looking for a refresher management course …
    £390
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same level of impact on your success as a telemarketer as other factors …
    £420
  • Understanding Business Accounts

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom - Central London
    • 7 hours · Part-time
    • 9 CPD points
    • Tutor support
    ...work in business and need to get a grasp of business-critical information then this is a great course. It’s great if you’re aspiring to work in a management role as possessing a full all-round awareness of business performance can help you provide a more enhanced service in such roles …
    £399
  • Project Management Fundamentals

    Pitman Training Essex and Suffolk
    Classroom based workshop with study materials and reference tools included.
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...resources within a business. What’s more, project management skills are highly transferable, enabling you to work within a variety of industries. WHAT YOU’LL LEARN Project Selection and Initiation Scope, Schedule, and Cost Planning Resource and Risk Planning Communication, Changes, and …
    £399
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 11 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    ...required standard. Our PA training can open the door to a rewarding career as a Personal Assistant. From here you could progress to a more in- depth Executive Assistant (EA) role, where you’ll need more managerial level expertise. Alternatively, you could decide to be the master …
    £5,999
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of the training …
    £495
    • 29 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...with a highly personalised experience You will complete a Personal Development Plan during the course to map your progress and help embed your new skills You will be awarded a CPD certificate on completion This course is designed for receptionists at all experience levels and seniority …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...any experience level or seniority who wish to enhance their self-awareness, communication skills, and ability to influence others when interacting with people at all levels. Learners do not require any prior qualifications to enrol on this Effective Communication Skills Course. …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...work one-to-one with the trainer Attendees complete a Pre-Course Questionnaire prior to attending the course, so we can identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication styles as needed, and find …
    £495
  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 57 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...recommend that EAs/PAs/ Office Managers of all levels attend as all would see a benefit from it.' S, GHD This course is for PAs, Executive PAs, Executive Assistants, Personal Assistants, Secretaries and Administrators who wish to complete a comprehensive Executive PA Business Diploma …
    Save 41%
    £900 £1,530
  • CPD Executive PA Communication Masterclass

    Global PA Association
    Classroom based course with tutor support
    • 16 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...and how to manage people and difficult situations. This PA course will increase your confidence as a communicator and includes a review of a whole suite of advanced PA communication skills in coaching, mentoring, influencing, negotiation and assertiveness. This 1 day programme is part …
    £425
  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • Classroom - Central London
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...techniques as an integral part of their job responsibilities. Level 1 - This category includes non-clinical staff whose training needs are determined by local risk assessments or their specific work context. Level 2 - This level is tailored for staff directly involved in clinical care …
    £39.99

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