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2,786

Communication training courses Cpd in United Kingdom

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  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    ...how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13.45: Lunch 13.45-14.45: Inspiring our colleagues and employer. How can we get everyone involved? Case studies. Can we do what they do? 14.45-15.45: Sales is everyones business in customer service …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13.45: Lunch 13.45-14.45: Inspiring our colleagues and employer. How can we get everyone involved? Case studies. Let’s do it their way. 14.45-15.45: Sales is everyone’s business in customer service …
    £468

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact) 11.00 to 11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making …
    £516

  • Introduction to Buying

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    ...Edinburgh Introduction to Buying Leeds Introduction to Buying - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Communication Skills (The clues that point to the integrity of the seller. What skills can be implemented to drive down price or increase service levels) …
    £576

  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...course is available throughout the UK. CPD Value 5.5 Hours 09.30 - 10.00 Coffee, course objectives and introductions 10.00 - 11.00 Communication Skills - The Basics (understanding of the underlying attitude and approach to ensuring your customers needs are fully met) 11.00 - …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...Plays - Closing (Delegates are given realistic scenarios where they are at the end of the sales process. They must close and overcome the last objection of the prospect and maximise their sales opportunities.) 16:30 - 16:45 Summary & Action Plans Agreed …
    £516

  • Developing Major Accounts

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...the political strengths and weaknesses of their contacts and allocate sales time accordingly. Delegates complete the course by designing tailor-made strategies for selling more to their major accounts. This sales training course is available throughout the UK. CPD Value 5.5 Hours …
    £516

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then …
    £576

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills to maximise their chances of generating new business leads …
    £516

  • Managing Major Accounts (2 day course)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    • Tutor support
    ...course) Leeds Managing Major Accounts (2 day course) - Timetable Day One: 09:30 - 10:00 Coffee & Course Objectives 10:00 – 11:00: Communication Skills – Adapting the environment to gain the most relevant and revealing information from the client in order to further develop the …
    £960

  • Maximising Performance by Influencing and Persuading

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Persuading - Timetable Timetable: 09.30 - 10.00 Coffee and Course Objectives 10.00 - 11.00 Core communication skills and Developing Positive Habits (Understanding how our communication style impacts on the message that we are delivering. What changes are necessary to enable us to …
    £576

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles. This Through the Customers' Eyes course is available throughout the UK. CPD Value 5.5 Hours 09:30 - 10:00 Coffee & …
    £516

  • Working Globally Inter-Cultural Communications

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...– 11:00 Coffee Break 11:00 – 12:30 Exploring the 3 Cultural Communication Styles: Data-orientated, Dialogue-orientated, Listening 12:30 – 13:30 Lunch 13:30 – 14:00 Establishing Rapport and Building Effective Communication 14:00 – 15:30 Identifying Business Practices in: Leadership …
    £576

  • Writing Effective Sales Letters & Promotional Materials

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...experience of receiving letters) 10:45 - 11:15 Four Steps To Good Writing 11:15 - 12:00 10 Golden Rules to Achieve Excellent Sales Letters 12:00 - 12:30 Your Sales Letters Now* (A chance for delegates to look at their letters now and start to work to improve them.) 12:30 - 13:00 Features …
    £516

  • Sage 50 Computerised Accounts

    Pitman Training Glasgow & Edinburgh
    • 303 enquiries
    • Classroom - Glasgow
    • 24 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    ...price list, creating and amending sales orders, allocating/unallocating stock, placing orders on hold, deleting orders, updating stock and recording despatch details • Lesson Twelve – Including; Creating and amending purchase orders, processing sales orders, allocating/unallocating …
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  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...areas that need to be addressed with regards to Mental Health and Resilience of Team Workers, Remote and flexible Working, Effective Communication, Emotional Intelligence and more. The course will provide you with the necessary Toolkit of Skills to lead and inspire your team to become …
    £354

  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 102 enquiries
    • Classroom - Ipswich
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    ...invoices, preview and print customer invoices, check on activity in customer accounts, update ledgers, generate customer letters, check communication history, enter new product details. Module 5 – Enter customer receipts for invoiced items, enter customer receipts for non-invoiced …
    £499

  • Virtual Assistant Diploma

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and exams included.
    • Classroom - Ipswich
    • 3 months · Part-time
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    ...executives and teams. The VA job role can combine some or all of the following tasks: office and secretarial support, accounting and bookkeeping, sales administration and marketing support. Many Virtual Assistants work independently for their clients and so also need to develop effective skills …
    £2,999

  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...order to overcome obstacles. During the call The middle part of the cold calling course looks at everything required to conduct the perfect sales call, including: Getting past the gatekeeper Handling prospects: Powerful questioning techniques, welcoming questions back, tailoring answers …
    £420

  • Effective Negotiation Skills

    Powercall Global Training
    Learn the negotiation skills to create Win-Win Outcomes and Protect Your Interests
    • Classroom - West London
    • 7 hours · Part-time
    • 7 CPD points
    • Tutor support
    ...requirements other than that delegates must be proficient in English. This negotiation skills course is useful for the following careers: Sales Professionals Marketing Professionals Business Development Business Executives Purchasing/ Procurement professionals looking for a refresh …
    £504

  • Mentoring Training Classroom CPD Accredited

    Powercall Global Training
    Become a first class mentor with a thorough grasp of the Guiding Principles that underpin effective Mentoring Skills
    • 13 enquiries
    • Classroom - West London
    • 4 hours · Part-time
    • 4 CPD points
    • Tutor support
    ...and avoid common mistakes. Learn how to set parameters, how to handle negative or stressful emotions, as well as developing effective communication techniques. A process to support your journey – Understand the stages involved with mentor-mentee relationships, and learn the necessary …
    £420

  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 55 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...Leadership & Business Management Understanding HR Finance in Business Marketing & Sales Fundamentals Management Skills & Crisis Management Wellbeing & Mental Health at Work Communication in a Diverse World Presentation Skills & Customer Service Future of Work, Tech & …
    £1,530

  • A-Z of Credit Control

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • 17 enquiries
    • Classroom - South West London
    • 5 days · Full-time
    • 20 CPD points
    • Tutor support
    ...is it important to sell with credit? Increasing profitable sales Enhancing cash flow and the business liquidity Protecting the business against bad debts Maintaining better customer relations Working as a team with the sales people Implementing the company’s credit policy Terms and …
    £4,320

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    ...Module 8: Creating Effective Sales and Clearance Campaigns How visual merchandising plays an essential role in the performance of a sales campaign; How to use signs, to promote a sale, and the most effective words and phrases to use, in encouraging sales; How to use symbolism, to …
    £299

  • Measuring Results From Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. Our online Measuring …
    £19.99
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FAQs

Reed Courses advertises a large variety of Communication courses which are delivered by a range of learning providers. The Communication courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Communication course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Communication courses, you might also be interested in Personal development, Report Writing and Stress management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Communication courses, Reed Courses also has plenty of paid for online Communication courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Communication courses. Alternatively you'll be able to enrol on an online Communication course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Communication course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Communication courses from a variety of learning providers.
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