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110

Communication training courses Cpd or Regulated qualification in England offering tutor support

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  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Managing Major Accounts (2 day course)

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 11 CPD points
    • Tutor support
    Managing Major Accounts (2 day course) - Overview This course has been designed to develop and refresh the range of skills and techniques needed to proactively manage (rather than react to) our existing clients needs and to turn high value, major clients into long-term busine …
    £960

  • Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) - Overview Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, thi …
    £220

  • Maximising Performance by Influencing and Persuading

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Performance by Influencing and Persuading - Overview An old saying, but true: > “Do what you’ve always done and you’ll get what you’ve always got!” Have you ever felt that: you have not really understood what is expected of you? you spend more and more ti …
    £576

  • Train the Trainer (2 day course)

    Practical Training for Professionals
    • 26 enquiries
    • Classroom - Birmingham
    • Part-time
    • 11 CPD points
    • Tutor support
    This two-day train the trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and deli …
    £1,140

  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576

  • Introduction to Buying

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - Birmingham
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Buying - Overview This interactive training course ensures that delegates know how buying can contribute and when to apply a range of buying techniques. The course helps to eliminate the fear and uncertainty for the Professional Buyer, allowing delegates to co …
    £576

  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Management Skills - How to Survive and Thrive - Overview This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially talk …
    £576

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Birmingham
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: • Improve your performance …
    £576

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Managing Remote Teams

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Remote Teams - Overview This Managing Remote Teams course is designed to help managers who have to manage teams who are located in two or more locations. Also applicable to overseas management and managing team members who work from home. This course will give you a …
    £576

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Introduction to Management and Supervisory Skills

    Practical Training for Professionals
    • 36 enquiries
    • Classroom - Birmingham
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management and Supervisory Skills - Overview This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a …
    £576

  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Birmingham
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516

  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector. CPD Value 5.5 Hours Course Locations Motivational Management for the Public Sector London Motivational Management for the Public Sector Man …
    £576

  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516
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FAQs

Reed Courses advertises a large variety of Communication courses which are delivered by a range of learning providers. The Communication courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Communication course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Communication courses, you might also be interested in Personal development, Report Writing and Career development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Communication courses, Reed Courses also has plenty of paid for online Communication courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Communication courses. Alternatively you'll be able to enrol on an online Communication course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Communication course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Communication courses from a variety of learning providers.
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