Service Management Overview
Infrassistance Development Limited
Half Day, Classroom-based course, delivered virtually during lockdown
- Classroom - Horsham
- 4 hours · Full-time
- Certificate(s) included
- Tutor support
...or implemented ITIL Service Management when in practice, they've simply acquired an ITIL-based toolset or put a few members of staff on an ITIL Foundation course. This half-day course provides deep insight into the concept of IT Service Management as described by ITIL and other frameworks
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