Advanced Concepts for Total Quality Management
London Training For Excellence
Classroom based course with study materials, lecturer support and CPD Hours included
- Classroom - South West London
- 5 days · Full-time
- 20 CPD points
- Tutor support
...to project management techniques. Monitoring progress. Dealing with crises. Understanding and managing stress in self and others. Day 3 - Communication Skills: Avoiding communication breakdown. Listening skills. Assertiveness Managing requests. Managing conflict. Giving and
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